“As I live in an area that has very bad reception, it took the 4th attempt to find a box that worked.
Life Connect24 persevered to try and get me something that worked. Everyone I spoke to were very efficient, polite and patient.
As I have only had the correct box for about a week, I can't comment on the workings of it all yet.”
“Superb service when buying into this system. I found that because my phone line master socket was out of reach behind a very large and heavy Welsh dresser unit, so I was unable to connect the box to it. I called back and explained the problem mid-afternoon yesterday and a replacement device operating using a phone SIM card arrived mid-morning today. You couldn't beat that for service!
Took about 10 minutes to read the manual and set it up. Tested both alarm buttons and they worked fine, getting a response in about 15 or so seconds each time.
I'm a reasonably fit and active 82 year old, alone, being a widower and my family are pleased that I have got this system in place, just in case.”
Dear Martyn,
Thank you for taking the time to leave your feedback regarding the Service.
We are delighted to hear that you have had such a positive experience with the Lifeconnect24 Alarm Service and that your issue was resolved as quickly as it was.
I will be certain to share your comments with the staff involved, as they will greatly appreciate hearing that their efforts have facilitated the installation of your Alarm.
I hope you enjoy the rest of your day.
Kind Regards,
Cordelia
“Excellent service quick delivery of the Lifeline and setup was very easy i work in the industry for the NHS and connect into the lifeline's all the time and the call centre are very quick to answer when you trigger the lifeline some suppliers take quite a while to dial through and answer the call 5 🌟”
Dear Robert,
Thank you for taking the time to leave us your feedback today.
I am glad to hear that you have had such a positive experience with the LifeConnect24 Personal Alarm Service thus far. I will be certain to share your comments with the appropriate departments.
I hope you enjoy the rest of your day.
Kind Regards,
Ash
Good Morning,
I would like to thank you for taking the time to leave your feedback regarding this matter.
However, I am sorry to hear that you have been disappointed by the messaging on the website. I can confirm that I have shared your comments with the appropriate departments for further review.
Kind Regards,
Cordelia
Dear Vera,
Thank you for having left your feedback on the Service.
I am glad to hear that you have had such a positive experience with your Personal Alarm Service. I will be certain to promulgate your comments with the appropriate departments.
I hope you enjoy the rest of your day.
Kind Regards,
Ash
Dear Christine,
Allow me to offer our gratitude for you having taken the time to leave your feedback regarding the Lifeconnect24 Personal Alarm Service. We encourage our clients to leave their feedback, be it of any nature, as it is critical in helping to improve our Service even further in future.
I will be sure to promulgate your kind comments with the appropriate departments.
I hope you enjoy the rest of your day.
Kind Regards,
Cordelia
“This lifeline has given me the confidence to stay home within the knowledge that help is at hand if needed has taken away the fear of living alone and feeling helpless”
