“I am very pleased with my alarm. Quick response and the people on the end of thd phone are very polite snd even though the alarm gas been set off by accident they ard very quick to respond and nothing seems too much trouble.”
“Easily installed and easy to use. Clear communication with operator who ensured all checks were OK before use.
No call out charge or limit to the number of calls. Red button on necklet / bracelet has an excellent range and is also waterproof!”
“Peace of mind, together with my key safe the very fact that a Lifeline is installed has kept my anxiety low since having a “Probable Seizure” two weeks ago.”
“So far we are very impressed with Lifeline24. The installation and checks were simple and went very smoothly.Dad now feels safer and we all have piece of mind.”
Dear Ian,
Thank you for your feedback.
I am pleased to hear of your experience with the set up of the system.
Should you have any further feedback, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
Dear Florence,
Thank you for your kind review.
I am pleased to hear that you are very happy with the service you are receiving.
Should you have any further feedback, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
Dear Dawn,
Thank you for your kind review.
I am pleased to hear of your experience with the ordering of your system. I will pass your feedback on to our wonderful team.
Should you have any further feedback, please do not hesitate to get in contact.
Kind Regards,
Lifeline24
“Ordered this item for my elderly mum. Easy to order over the phone. Very reasonably priced. Arrived promptly as promised. Easy to set up. Would recommend this product.”
“My father has had a Lifeline Fall Alarm for approx 12 months now. At the age of 90 it is reassuring for his family to know that someone is at the end of the phone should there be an emergency. There have been a few false alarms however the team at Lifeline take these in their stride and deal with these very professionally.”
“Easy to order, delivered next day but I found the set up extremely confusing. I have two BT sockets for telephone and internet hub.
The electric socket already had an adapter and was located so close to the wall I could not fit another plug. I Had to purchase a 4 socket socket plug stripe to take the Lifeline, telephone and Internet.
The writing on the back of the Lifeline box is in self colour so I not only had to get my glasses but also a torch to read where each plug should go.
The video you provided was helpful, but at 85 I found it all very confusing.
The tests with your staff were very efficient and friendly.”
“Thankfully haven't needed to use the service (so far). Unit was delivered quickly and testing was excellent (very polite team). Clearer instruction about set up with WiFi router would be good (no detailed instructions in box).”
Dear Elizabeth,
Thank you for your feedback.
I am pleased to hear you have had a positive experience with the delivery of your alarm and the testing process with our wonderful team.
Within the setup guide provided, there is a separate set of instructions for users with WiFi in the home. We also have a technical team on hand to answer any queries you may have.
Should you have any further feedback or queries, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
