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LifeConnect24 Reviews

4.7 Rating 7,887 Reviews
93 %
of reviewers recommend LifeConnect24
4.7
Based on 7,887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent customer service with next day delivery. So easy to set up and gives great peace of mind.
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Posted 4 years ago
Quick delivery, easy set up and customer service.
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Posted 4 years ago
Ordering was easy. Delivery was quick. Installation was straightforward. So far everything has been very impressive.
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Posted 4 years ago
Very helpful service. Staff were patient and respectful during set up. Feel safe in my flat now. Thank you.
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Posted 4 years ago
being new to this sort of thing, i was a little worried about the set up, quality, range etc, pleasantly surprised really easy set up , good range all round quality product and service! A+ would recommend product
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Posted 4 years ago
Arrived next day and easy for my family to set up
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Posted 4 years ago
Fantastic service ordered one day and everything delivered the next day carried out a test and everyone was very professional
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Posted 4 years ago
Get phone service getting the alarm ordered and tested - all done within 48 hours - great!
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Posted 4 years ago
As I am an 80 year year old,self isolating I was pressured by my family to purchase a Lifeline.Unfortunately I could not connect it myself and had to get help from my family.This machine does not appear to be compatible with my telephone and your help department sent a new part which still doesn't work .I have no alternative other than to return the machine and expect a full refund !!
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Posted 4 years ago
Dear June, Thank you for leaving a review. Please accept our apologies for any issues you have had with the setup, rest assured we do cover our equipment with a full service guarantee and we will do everything we can to assist you. As such I have arranged for a technical advisor to get in touch to troubleshoot and resolve this. Warmest Regards, Lifeline24
Posted 4 years ago
The online purchase was very good and helpful and the delivery prompt as advertised. The installation instructions were very clear and I was impressed by the test responses.
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Posted 4 years ago
So pleased with the instant caring response. Such a relief to know my mum will have help if she falls.
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Posted 4 years ago
My husband and I are delighted with the Lifeline alarms. It has given our children peace of mind now they know if we have an emergency we can call for help. The same goes for my husband and I, my husband is very hard of hearing and would not hear me if I had a fall but now I can just press the button and get help, the same for him. I would recommend Lifeline alarms to anyone who has a disability it gives everyone peace of mind. Thank you.
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Posted 4 years ago
Very happy and was definitely a good choice always there just in case its needed
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Posted 4 years ago
Fantastic service. Arrived the day after ordering and set up so easy.
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Posted 4 years ago
Very easy to order, delivery on time and easy set up
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Posted 4 years ago
This was bought for an elderly friend. She is happy with the product. Thank you
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Posted 4 years ago
i bought this for my father and hes told me he's very pleased with the lifeline. He did find it quite difficult to set up initially but once done he was fine.
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Posted 4 years ago
The alarm was delivered so promptly and was easy to set up
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Posted 4 years ago
Very easy to order on line. Easy set up all works great
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Posted 4 years ago
Prompt delivery. Easy set up and helpful professional staff.Mr R Morgan on behalf of my mother
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Posted 4 years ago
LifeConnect24 is rated 4.7 based on 7,887 reviews