“Bought on behalf of my Mum who has gone to live with my sister and brother-in-law. The alarm arrived within 24 hours and was easily installed by my husband. The alarm gives my sister peace of mind that she can now walk the dog every morning with her husband bringing some normality back to their lives. Mum is also pleased that she doesn't have to have someone in the house all the time giving her back some independence within a caring environment.
Consider price very reasonable.”
“Excellent service so far. Very easy service to set up for my elderly neighbour from ordering to installing. She has great comfort in knowing somebody is there for her in an emergency at all times. The staff at Lifeline do speak slowly, loud enough for the hard of hearing with a friendly mannerism ....... this witnessed on testing the red button and queries over the telephone. We also purchased a key code box which Is very discreet . Great peace of mind for all concerned.”
“Delivery of base unit etc was very prompt, the day after completing the preliminary paperwork. Less than a day after ordering, the pendant was in full use. Fitting and testing were straightforward. Your operators during the testing process and also on the phone to arrange the addition of emergency numbers were courteous, friendly and helpful. I am pleased that I chose Lifeline 24.
(One small point---I was surprised that there was nowhere on the forms for current medication.)”
“We were looking for a supportive alarm device for our elderly father who lives alone and had started to have falls. We have found the service provided by Lifeline 24 to be excellent. They are courteous, understanding and our father's initial reluctance to have an alarm has been overcome as he knows that Lifeline 24 is there to help him.”
“The person I initially spoke to was very helpful and answered all my questions. The alarm arrived the day after it was ordered and it was very easy to connect. The service was very efficient.”
“I ordered this for my mum after my dad passed away and she was on her own. I had bought another make and model a few weeks before from another company. I could not make this work, so I sent it back. However, the delivery of Lifeline 24 was very quick, the set up was so simple and, although luckily, mum hasn’t had to use it yet, I’ve great hopes that the service if she should have to use it will be first class also.”
“Although the alarm was not delivered next day as promised (post office error) service has been faultless. Helpful. Clear operators on the testing. Nice company and peace of mind”
“I am so pleased i have chosen the life line because obviously it was a shock at the age of 49 to have a strokei want to be as independent as i can be so when i havent got my support workers with me at night time as well when im on my own i can wear my lifeline and feel very safe knowing if i had a fall or needed someone i have contact straight away pressing it thks i feel alot better thks i dont feel so vunrable”
Dear Claire,
Thank you for your kind review.
I am very pleased to hear that the alarm is helping you to feel safer when at home alone.
I hope that the system continues to provide you with peace of mind.
Should you have any further queries or concerns, please do not hesitate to get in contact.
Kind Regards,
Lifeline24
