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LifeConnect24 Reviews

4.7 Rating 7,896 Reviews
93 %
of reviewers recommend LifeConnect24
4.7
Based on 7,896 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Quick and very efficient
Helpful Report
Posted 5 years ago
Ordered rapidly and arrived quickly. Wrong item received but quickly rectified luckily. Once set up the service has been very good and the staff are polite and speak clearly so they are very easy to understand. Peace of mind for the family and mum.
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Posted 5 years ago
Now that I have my new Lifeline24 alarm. I now have the peace of mind that I needed, so that I can feel safe at home.
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Posted 5 years ago
Thankfully not had to use it in anger yet, but purchase, delivery & set up were all very straightforward, The online chat feature & the operator during setup were very helpful.
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Posted 5 years ago
Easy to set up
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Posted 5 years ago
Easy to set up.
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Posted 5 years ago
Bought for my mum arrived quickly my sister is sorting set up but seems ok so far
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Posted 5 years ago
The life line gives me and my parents peace of mind. The call quality does however suffer from some noise which means it might sometimes be difficult to hear the call centre, especially when they are dealing with someone who is deaf.
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Posted 5 years ago
Only had the system a few days but it gives great peace of mind, that if I need help, it is only a button push away!
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Posted 5 years ago
Very easy to arrange and set up
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Posted 5 years ago
An excellent safeguard giving peace of mind when home alone
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Posted 5 years ago
Very pleased with your service), but I hope I don’t have to use it but it brings my family peace of mind as I live alone. Found the forms a bit difficult and would have preferred a phone call!
Helpful Report
Posted 5 years ago
No need to use as yet Purchasing online easy Forms to fill in take a while and didn’t get the confirmation email confirming ready to test As noted not had to use so can’t comment on service, hopefully will be as good as you claim
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Posted 5 years ago
The product was simple to install and use. It was promptly received and confirmation given that it had been activated within 48 hours' of the order being placed.
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Posted 5 years ago
Following a quick call to lifeline 24 we established the correct requirements for my mother and within less 24hours everything was set up and ready to go. Easy to use and very helpful support team.
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Posted 5 years ago
I live alone and if I fall in the house or garden , and cannot stand Lifeline 24 can be called to help me. I am not stuck!
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Posted 5 years ago
I feel safe now in a 3 storey house with lots of stairs but a stairlift to the first floor and now living alone since my husband died . I have very bad arthritis and am unsteady on my legs . Thank you.
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Posted 5 years ago
Very good service throughout the sign-up process. Mum is delighted with her new alarm system and feels much more secure in her home.
Helpful Report
Posted 5 years ago
The fall alarm I purchased was on behalf of my 89 year old father. It has made him feel much more secure that help is available should he fall (he had two falls prior to having the alarm). He has accidentally set the neck pendant alarm off a couple of times but the staff at the call centre are very polite & tell him it is not a problem. We are waiting for a wrist pendant to arrive (out of stock) which is what we ordered which I think he will prefer, hence the reason I have only given a 4 star rating.
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Posted 5 years ago
peace of mind
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Posted 5 years ago
LifeConnect24 is rated 4.7 based on 7,896 reviews