“Excellent company. Customer service exceptional, needed item urgently, ordered at 4pm and item was delivered next day at midday, thank you. Item also priced very competitively. Can highly recommend Lifeline 24.”
“I was amazed by the speed that my parcel arrived from Lifeline 24 and it was simple to install. I was expecting an additional pendant but this was omitted from the parcel. I rang to mention this and it arrived the next day. Having the alarm will give me and my family peace of mind.”
“Although I haven't had an occasion to use this alarm yet, I have the peace of mind to know if I fall anywhere I have only to press the button
and help is on the other end of this device.
What a marvellous device this is.
Thank you very much.”
“Clearly a good device but the person purchased it for seemed for some reason to have to wait for a email from yourselves fortunately she has the internet but what happens for those that don't.
So maybe the statement a 5 minute set up is a little exaggerated”
Dear Colin,
Thank you for your feedback.
We ask that our customers wait for confirmation that we have received and processed their registration details before testing their system. This is simply to ensure that we do not have alarms being used where we do not have enough details to organise appropriate help.
We are mindful that not all of our customers will use email, in that situation we will call the user instead.
Should you have any further feedback or concerns, please do not hesitate to get in contact.
Kind Regards,
Lifeline24
“After my Aunt had a heart attack, I came to help my uncle who had had a stroke recently. By getting the lifeline I could be confident that when I leave they both can press a button and receive assistance. Range was impressive and tried inside an out build and as far away as possible in the property and every time it worked flawlessly. Staff are friendly and reassuring.”
Dear Margaret,
Thank you for getting in contact today. I hope this response reaches you well.
I have located your account and unfortunately, we have not received your alarm equipment, nor have you started a cancellation on the account.
Due to the life-saving nature of the system, we require verbal confirmation in order to close your account. Please contact us at your earliest convenience on 0800 999 0400.
Thank you for your use of our service. Should you have any further queries, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
“I could not believe how quickly I received my alarm, and how easy it was to activate, even for an oldie like me! Testing was so easy too, and the lady was so friendly and helpful. All in all a very good experience.”
“I ordered lifeline for my mum after she was having falls. It arrived the next day, easy to update all information and get started. We all have peace of mind now that she is wearing her lifeline watch and will be notified straight away if she needs help. Wish we had done it sooner!”
“Early days, but the experience has so far been excellent. Ordering and installation was very easy, and I like the way they check very thoroughly that everything is up and running.”
“Thank you for the very immediate delivery of your Lifeline. We hope we will not need to use it but it is extremely reassuring to know that help is at hand”
“Excellent informative articula i have learnt a lot about various
disease specially as people get older. I am 75 and thanks life line24
for the article.”
“I'm 75 years old and was struggling to fit my lifeline up, so I rang you and the guy on the phone was brilliant and so patient with me as I was fumbling, he even praised me up at the end and said I did really well.
I've told all my older friends about this and I feel so safe now.
The pendant is light so I forget I've even got it on, my family are so pleased now.”
