LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,931 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HAVING CONTACTED LIFELINE 24 AND RECEIVED MY PERSONAL ALARM THE NEXT DAY I WAS VERY IMPRESSED. INSTALLING AND TESTING MY ALARM WAS VERY EASY AND THE PERSON I SP0KE TO WAS VERY HELPFUL AND COURTEOUS. I DECIDED THAT AFTER MY HUSBAND DIED AND NOW LIVING ON MY OWN THAT IT WAS THE MOST SENSIBLE WAY TO GO. I AM VERY LUCKY THAT WITH FAMILY LIVING NEARBY I KNOW THEY WILL BE ON HAND TO HELP ME SHOULD AN URGENT SITUATION ARISE.”

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Posted 3 years ago

“Seems to work ok, but still waiting on subcontractors making a new appt to install the keysafe. They cancelled the original one.”

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Posted 3 years ago

Dear Andrea, Thank you for getting in touch today and for leaving us your feedback. I’m sorry to hear that your Keysafe has yet to be installed by our Subcontractors. As you know, we do work with an external company called Orderwork to arrange for the installation of Keysafes. As this is a third party, we are unable to influence their completion time for these processes beyond calling them much the same way you would. In this instance, I would advise either contacting Orderwork directly to try to arrange the installation with more immediacy or calling us to cancel the installation and arranging for a local handyman to come to install the Keysafe instead. We would provide a full refund of the £59.99 installation fee to facilitate this. Thank you again for your time and for leaving us your feedback. I would like to apologise for any upset or inconvenience caused. Should you have any further comments or queries please feel free to get in touch on 0800 999 0400 or by emailing info@lifeline24.co.uk. Kind Regards Ash

Posted 3 years ago

“From start to finish all advice and instructions on it's use we're excellent. We hope never to use the alarm but it does give one's peace of mind”

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Posted 3 years ago

“Very pleased.”

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Posted 3 years ago

“Excellent friendly service from everyone Made it easy to change to a pendant rather than wrist strap Saved my mother from a night on the floor two weeks after setting it all up So relieved it was in place Thank you to all the staff at Lifeline”

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Posted 3 years ago

“Didn't think we would need to use it so soon (installed Saturday) used Tuesday. Very efficient service. Easy to use.”

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Posted 3 years ago

“Prompt service”

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Posted 3 years ago

“The lifeline arrived when it said it would, so easy to connect to the phone line. When I did test call the lady i talk to was so lovely. Its made me safe. Should of done a long time ago.”

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Posted 3 years ago

“I have been with LifeLine24 for over 12 months now, and I cannot thank them enough for the truly exceptional and outstanding service they provide. Like all of us, trying to safe a little extra cash, I have looked at many other alternative providers, but frankly, in my opinion, Lifeline 24 aways comes out on top, so thank you.”

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Posted 3 years ago

“We have had lifeline for a couple of years and I cannot praise highly enough the customer care and service we have had. Recently one of our devices was lost (not our fault) and because we were not responsible a new one was provided at half the usual price. They did not need to do this , thank you lifeline.”

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Posted 3 years ago

“I can only comment on the sales interface and the supply of equipment both of which were first class and very helpful”

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Posted 3 years ago

“Quick delivery. Easy to set up and all appliances easy to use and look good.”

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Posted 3 years ago

“Easy time work thanks”

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Posted 3 years ago

“The ladies on the phone when testing were very helpful it has put my mind to rest when mum is on her own”

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Posted 3 years ago

“Ordered and delivered within 24 hrs. All set up shortly afterwards.”

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Posted 3 years ago

“Our daughter ordered Lifeline for us after reading your reviews .I connected the lifeline and for someone who is stuck in the dark ages with technology I found it easy and the people who I spoke to very patient and helpful.”

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Posted 3 years ago

“Thank you for your help my new lifeline although I’ve only had it a week it’s made me feel a lot more comfortable in my home and garden .”

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Posted 3 years ago

“Exactly what we wanted,”

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Posted 3 years ago

“I am writing this review on behalf of Suzanne my daughter who is hospitalized. This item was delivered within 24 hours of purchase and installed by me. Installation was simple to do. Testing the unit worked perfectly. I decided on behalf of Suzanne to have a Lifeline installed because Suzanne is a stroke survivor of eight years, lives on her own and wants to maintain her independence. This installation will give me piece of mind should she ever need help in an emergency. ine fitted as she is a strike survivor of eight years. This will give us piece of mind as Suzanne lives on her own.”

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Posted 3 years ago

“I'd like to say that my lifeline has given me much more confidence being at at home alone. I feel safer.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,931 reviews