LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,931 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased so far. It was easy to install, the customer service team have been excellent and the alarm has given us peace of mind that if my elderly relative falls again she will get immediate help.”

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Posted 3 years ago

“I was sent the wrong alarm [ wrist watch instead of pendant] . A quick phone call on Saturday and the matter was quickly resolved and my correct alarm arrived on Monday morning . very speedy service”

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Posted 3 years ago

“Very pleased with Lifeline. Feel much safer and there is an excellent response to calls. Thankyou.”

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Posted 3 years ago

“Excellent Fast efficient delivery and set up. Very reassuring ow my father has this device”

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Posted 3 years ago

“It is very helpful to know that I can get help when I need it.”

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Posted 3 years ago

“Charging was easy and the Response was clear and helpful.Having a choice in how to wear the pendant suits individual choice. Being able to contact the Response team without using a base unit is a great convenience. I have always found Customer Services most helpful.”

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Posted 3 years ago

“Make my walking much easier…… Thank you Trevor”

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Posted 3 years ago

“Very easily installed and up and working within minutes. Tested the system with the staff who were efficient and courteous. So happy with Lifeline and gives peace of mind for myself and my family.”

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Posted 3 years ago

“More complicated to set up than led to believe. Cut off on one of my phone calls a bit disconcerting.”

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Posted 3 years ago

“Great service; quick delivery: better than expected!”

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Posted 3 years ago

“Early days as yet but friendly, helpful sales staff and prompt delivery. Fairly easy to set up but needed assistance as mum has Virgin phone & internet. Would be good if that was covered in the set up manual but customer service chap was very good at explaining. All tested and mum has the fall detector on her wrist so, so far so good! Much needed peace of mind that she will get prompt support if she falls again.”

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Posted 3 years ago

“Lifeline 24 gives excellent reliable service at all times I live on my own and the system is very reassuring”

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Posted 3 years ago

“Having had mine for several years it started to not work properly and it was replaced without question, arriving the next day. Very happy with service.”

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Posted 3 years ago

“Fantastic service, very fast delivery and easy to set up. Highly recommended”

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Posted 3 years ago

“Can not tell you what it's like, as I have not used it. And I hope I never do.”

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Posted 3 years ago

“Quick and efficient service.”

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Posted 3 years ago

“So far so good. I purchased this for my mother whose 81 and with a lot of health issues and is prone to fainting which could be bad for her. I have recently started working and although here with her at Evenings and weekends when I am at work I won't be. The alarm was very easy to install and simple to follow and the staff were very polite with my mother and prompt. They tested the system in the garden as she loves her gardening and it pick up mum as well. So far so good.”

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Posted 3 years ago

“Easy and quick set up and helpful staff giving me peace of mind in difficult times Thank you”

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Posted 3 years ago

“Equipment up & running within 24 hrs”

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Posted 3 years ago

“Staff very friendly and helpful and do a very fantastic job”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,931 reviews