“At the moment I have not had the alarm going off for no reason .I have the neck fob and the sensitivity was turn down .I must be honest ,I do prefer the wrist band..”
“The service received from Harry was great. The device is simple to set up. It's a great product, with quick response times when needed. Would recommend”
“My elderly Mums base unit ran out of battery life. A call to customer services meant that it was replaced within 2 working days taking a worry away, both for Mum and the family. Customer services could not have been any more helpful, thank you!”
“Always answer quickly and kindly even when I lean on the button by mistake!
The only time we have really needed them the system worked perfectly. It's good to know someone is always there for me. Thank you.”
“Being on my own, it is not easy trying to buy items with which one is completely unfamiliar. I received good help on the Chat line, which would have been even better, and quicker, if able to talk on the phone. However the assistant was helpful, and even helped with an eligibility question.”