“Being on my own, it is not easy trying to buy items with which one is completely unfamiliar. I received good help on the Chat line, which would have been even better, and quicker, if able to talk on the phone. However the assistant was helpful, and even helped with an eligibility question.”
“The help received at all stages (delivery, installation, guidance, usage) has been ever courteous and splendidly attentive to the reaching of a happy conclusion.”
“Jos was very helpful and informative. He was happy and polite and made the process so much easier and enjoyable. We are very happy with the additional extra he was able to provide.”
“Thank you. Always good and very pleasant person answering calls, even when I have pressed alarm by mistake. I did have occasion to use the service after a fall recently and the service was, as always, excellent.”
“I was very grateful for the telephone service, which a friend had to make on my behalf and for the advice and immediate supply of the chosen assist equipment purchased.”
