“being new to this sort of thing, i was a little worried about the set up, quality, range etc, pleasantly surprised really easy set up , good range all round quality product and service! A+ would recommend product”
“As I am an 80 year year old,self isolating I was pressured by my family to purchase a Lifeline.Unfortunately I could not connect it myself and had to get help from my family.This machine does not appear to be compatible with my telephone and your help department sent a new part which still doesn't work .I have no alternative other than to return the machine and expect a full refund !!”
Dear June,
Thank you for leaving a review.
Please accept our apologies for any issues you have had with the setup, rest assured we do cover our equipment with a full service guarantee and we will do everything we can to assist you.
As such I have arranged for a technical advisor to get in touch to troubleshoot and resolve this.
Warmest Regards,
Lifeline24
“The online purchase was very good and helpful and the delivery prompt as advertised. The installation instructions were very clear and I was impressed by the test responses.”
“My husband and I are delighted with the Lifeline alarms. It has given our children peace of mind now they know if we have an emergency we can call for help. The same goes for my husband and I, my husband is very hard of hearing and would not hear me if I had a fall but now I can just press the button and get help, the same for him. I would recommend Lifeline alarms to anyone who has a disability it gives everyone peace of mind. Thank you.”
“i bought this for my father and hes told me he's very pleased with the lifeline. He did find it quite difficult to set up initially but once done he was fine.”
Dear Jackie,
Thank you for leaving us your feedback. I am sorry to hear you have not received further communication from us.
I can see you have since been in contact with our Customer Service team and they have been able to assist you further.
Again, I would like to apologise for any inconvenience caused.
Should you have any further concerns, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
