“easy to order & very helpful sales staff ,prompt delivery easy to install with clear instructions & the girls on the end of the lifeline which we pressed when setting up were friendly & helpful it has made my father feel much more relaxed in his home knowing he is one press away from help, so far 10 out of 10, thanks to all of the lifeline team, dave”
“Absolutely delighted with the advice, prompt delivery of the lifeline and assistance in installing due to it needing resetting. Everyone is so friendly and helpful”
“i feel so confident going out in the garden and being able to shower/ going about daily activities that i was to scared to do before. just knowing you can get help and not have to wait for family members to visit.”
“As I live a distance away from my mother I now have a peace of mind should she fall, I now know she wouldn’t lie unattended for hours, as she has her bracelet alarm on”
“I ordered this for my mother and it arrived very promptly. The set up was very straightforward and the staff that we spoke to were very friendly and helpful. My mother feels more confident now she knows there’s always somebody there to help if need be.”
“I am very pleased with it, it was very ease to set up and to test. thank you for your help. I would tell all to get this Lifeline 24, if they need one. Paul.”
“Very easy to set up and gives peace of mind that should my father need assistance in an emergency we have a system in place to get immediate help to him.”
Dear Karen,
Thank you for your kind review.
I am pleased to hear the alarm is providing you with peace of mind.
Should you have any further feedback, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
“The main reason is that I stopped worrying about who would help me if I had an accident at home. Since it was installed I have had real peace of mind.”
Dear John,
Thank you for your kind review.
I am pleased to hear the alarm is providing you with the peace of mind and has relieved you from worry about what would happen should you have an accident at home.
Should there be anything further we can assist with, please do not hesitate to get in contact.
Kind Regards,
Lifeline24
Dear Graham,
Thank you for your kind review.
I am pleased to hear the system is helping you to feel safe.
Should you have any further feedback, please do not hesitate to get in contact.
Kind Regards,
Lifeline24
“As soon as all of the information for lifeline was sent back to them we were quickly up and running. The kit arrived within 2 days and the set up was very simple. My Dad now feels confident he has extra support at home.”
Dear Alison,
Thank you for your positive review.
I am pleased to hear your Dad is now feeling more confident now that he has the system in place.
If there is anything further we can assist with, please do not hesitate to get in contact.
Kind Regards,
Lifeline24
Dear John,
Thank you for leaving us your feedback.
I am pleased to hear the alarm has worked fine for you thus far.
Please do not hesitate to get in contact should you have any further queries.
Kind Regards,
Lifeline24
Dear Pamela,
Thank you for your kind review.
I am pleased to hear you are feeling a lot safer now you are wearing the alarm button.
If there is anything further we can assist with, please do not hesitate to get in contact.
Kind Regards,
Lifeline24
“I’m rather disappointed wth my wrist alarm. It has gone off twice accidentally. It’s then difficult to stop.
Secondly i have very thin skin and it has bruised my wrist. Third I thought I would be covered for a greater area.
If i fell out walking I’m not covered
Your comments would be appreciated”
Dear Deirdre,
Thank you for leaving us your review and for bringing this matter to our attention.
I am very sorry to hear of the difficulties you have had with the Fall Detector and the bruising you have experienced.
A member of our Customer Service team will call you very shortly to ensure you are not left with an alarm which is not suitable for you.
Our Falls Detectors are designed for those who are unable to press their pendants, for example, for people prone to fainting or blackouts. This does mean that they are very sensitive to ensure they do go off when needed. If you do not fall under this category, the standard MyAmie Pendant can be more than suitable.
All of our alarms are designed for use within the home and have a range of 100metres. I am sorry to hear this was not better explained to you at the point of order.
Again I would like to apologise on behalf of Lifeline24 for any upset or inconvenience this has caused.
Should you have any further comments or concerns, please do not hesitate to get in contact with us. You can call on 0800 999 0400 or email us at info@lifeline24.co.uk.
Kind Regards,
Lifeline24
“Quick delivery and efficient set up. Wearing the wrist band gives me peace of mind. It was recommended by a neighbour who researched the market for her father. I am recently widowed and have mobility issues so It gives me great confidence when I am in my own”
Good Morning,
Thank you for your kind feedback.
I am pleased to hear that your alarm is providing you with peace of mind and helping to feel more confident at home.
We are currently offering a refer a friend scheme where both parties receive £15 M&S vouchers. This is certainly something we can arrange for you and your neighbour.
Please feel free to get in touch with us on 0800 999 0400 or by emailing us at info@lifeline24.co.uk should you wish to arrange this.
In the meantime, if there is anything further we can assist with, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
