“The system was easy to set up and will ensure is that Mr Banks will be safe at home.
Mr Banks will be responsible for future renewal,lease allocate the £10 to his account.”
“I’m very happy with my new Lifeline 24 system. It arrived in super quick time and was a breeze to set up, the help I received from the lovely responders during initial setup was absolutely fantastic and they were so helpful and patient. I would recommend this system without hesitation!”
“Good responses and advice from the call Centre team, however the Vibee detect fall device did not work, tried 2 different units, that was disappointing, though the simple push button pendant device works well”
Dear James,
Thank you for your feedback, it is greatly appreciated.
I am sorry to hear that the the drop tests you were carrying out did not work.
All of our equipment is thoroughly tested prior to being sent to our customers. Please be aware that it is difficult to replicate an real life fall as there are a number of factors that would differ between the drop test and the real life fall.
I can see that you have been in touch with our customer service team who have arranged for a standard pendant to be issued to you which has reached you already.
I can also see that one of our technical support team have contacted you today to go through the drop test with you and to assist you further should you wish to keep the existing fall detector alarm.
If you do require any further assistance, please do not hesitate to contact us.
Kind Regards
Anny
“Ordered via web late afternoon delivered 09:00 hrs the next day. Setup was simple and test calls anwered professionally and promptly. First class service.”
“We are very pleased with Lifeline. It has given us peace of mind ro know that my mother is safe in her own home now that she is wearing her Lifeline bracelet and you can be contacted if she has a fall.”
“Speedy delivery of all equipment and so easy to install, managed it myself.
Mostly important, peace of mind knowing that help for my sister is just a call away.”
“I bought this for my Mum who has just been widowed and is living alone and has limited mobility. As she has fallen in the past, Lifeline has given us great peace of mind that, should it happen again, I and the emergency services will be alerted.
Lifeline was really easy to set up, and Mum says the wrist band is comfortable to wear.”
“My Father suffered a stroke recently that has affected his mobility. He is an independent soul and is working hard to regain as much movement as he can. The issue for the family is how can we be confident that a fall won't leave him trapped and unable to get help. With really straightforward installation and sensible pricing options Lifeline24 gives us all a bit more peace of mind. It really is remarkably easy to install and the range covers the whole house and garden. While I hope we never need it, I think the reassurance it offers is really valuable.”
“Easy to order easy to install great product that provides peace of mind for myself and my family would recommend to anyone to get this as soon as possible and enjoy having complete piece of mind that this excellent product provides at all time .”
“The unit arrived the next day and very easy to set up. Unfortunately, due to a fall, I had to press the button a few days after installation. But I was so glad I had made this purchase as my daughter was with me within 20 minutes and abe to help me. Fantastic purchase and would highly recommend.”
“Within 5 days of purchasing and setting up Lifeline24 for my elderly parents, my mum had a fall. The response team called the paramedics, so help was on hand within an half an hour. I would thoroughly recommend Lifeline24 for their service.”
“Hi
It’s a wonderful service and easy to set up and use, no problems whatsoever, just hope I don’t need it for a while but it’s nice to have it at hand.”
“Really helpful and friendly staff for my mum and peace of mind knowing she has a button to get help if needed.
Simple to set up and well worth having. Highly recommended, would recommend to anyone with an elderly friend or family member. Perfect.”
“Easy, straightforward setup of the base station and the team that answer calls seem super friendly. There was a power cut recently and my mum was very surprised but also reassured that they gave her a call to check everything was ok and asked her to give her button a press to let them know power had been restored. A great service”
