“I was pleasantly surprised at how quickly it arrived and how easy it was to set up and test. I wuld recommend this product to any one with an elderly relative who lives independantly”
“Brought it online and within 24 hours it was set up... 48 hours later I got a call saying the alarm had been activated but they could not work out what the person was saying; My father had fallen in his room and the door closed in the process, fortunately, because he wore his Lifeline bracelet we had been able to go to aid with 20 minutes of it happening. Previously, he had fallen in his room at 4 am and had to wait until 8 am for my Mother to find him, so Lifeline paid for itself within 48 hours... its a great little security device.”
“Excellent service from beginning of process to end. Next day delivery as promised, excellent and polite customer service with regards initial set up questions etc. Would definitely recommend.”
“Delivered as promised the following day and was easy to install and to activate. Friendly efficient voices on the end of the line during testing filled me with confidence.
I know have peace of mind knowing that help will be at hand when ever I might need it, day or night.”
“So pleased I’ve bought my dad this lifeline , it’s so easy to install and it gives me peace of mind when I’m not there that there is someone there if he has a fall or has trouble breathing just at the push of a button, he likes to be independent which is good and this lets him, but if he’s in trouble he only has to push a button and help is on its way , hopefully he will never need to use it .”
“I found the online application, clear and precise. There was one point when I was required to put in a reference number. I contacted the chat line and it was helpful and downloaded the information forms I needed. When the apparatus arrived on the next day, I was able to do the necessary checks and was connected. An easy and straightforward process. I now have peace of mind. Thank you.”
“Very efficient service from order to set up, a good quality product that worked first time and helpful staff who quickly answered the phone when the tests were done. This product has given my mother and myself some reassurance that help is always available for her.”
“Recommended by a family member who was already a customer. Happy to know theres someone there for my mum if she has another fall. Really helpful customer service.”