“I got it for my 91 year old elderly mother who had a fall couple months ago and broke her hip, luckily she managed to phone me and is now back at her home after a stay in hospital. Anyway, for peace of mind for myself and my mother i got a lifeline 24 for her.........hopefully will never have need to use it but it's there just in case.
Very easy to set up!”
“I was amazed at how quickly the whole joining procedure was dealt with and want to thank you for making my life feel so much safer and so rapidly. I have been on edge since my last fall, worried that it would happen again but now I can stop the negative feelings as there is someone there to help at all times.”
“After viewing several company’s for a service of this kind online Lifeline 24 seemed to stand out. I ordered the unit on line and then proceeded to fill out the patient form for my father. The unit duly arrived around 20 hrs later. After setting the Lifeline up, I called the control centre to get it activated. The whole process took less than 24 hrs from start to finish. Would thoroughly recommend.”
“Pack came within 24 hours of ordering. Easy to install with clear instructions. Helpful staff at the other end of the phone line when carrying out the testing procedure. Would recommend.”
“Very helpful advice by phone and an easy to use web site. Arrived next day as promised and was up and working in minutes, and makes my fathe in law feel much safer and more confident in his own home. Lifeline24 was recommended by my Local Authority Social Care specialists and I echo this recommendation.”
“My alarm was delivered less than 24 hours from my ordering it. It was very simple to set up and the test call went very smoothly. So far have managed to avoid setting it off accidentally! I feel very reassured now I have it in place and wearing it on my wrist suits me as it leaves me free to wear a necklace if I wish.”
“Bought this for my elderly parents - great product, easy to set up and very helpful company. Would highly recommend this and the testing process is very reassuring.”
“The ordering procedure on line was quite straightforward and the equipment arrived very quickly. When I had set it up (also quite easy) I found your ladies very helpful in guiding me through the checking process. Of course the real test will be if something happens to me so I must wait and see.”
“Really helpful and easy to contact customer service. Installation was simple and we received it very quickly. We are have peace of mind now that Mum is safe.”
“I have an 83 year old mother in law who has had a couple of fall recently , We all feel much happier knowing that she can contact us if she has a fall when I am not home, She wear hers as a bracelet and finds it no problem at all nice and easy to put on, even when she is swimming”
“I live alone and have type 1 diabetes im also an amputee with a prosthetic leg so lifeline gives me peace of mind knowing that there is help available when and if needed.”
Dear Ms Hurst,
Thank you for your feedback.
We are glad to hear that you are please with the service you have received and that the equipment we supply has provided you with reassurance.
If we can be of any further assistance, please do not hesitate to contact us.
Kind Regards
Anny
“When I set up the system my first call was answered promptly by a very friendly member of staff. The set up system was easy to understand and each time the staff were again polite and swift in their reply. Lifeline button is small and my mum does not find it cumbersome to wear on her wrist.”
“We are very happy with the set up of the alarm and the instructions you provided.. however I am managing things from here in New Zealand . So please keep things as easy for dad in the uk as possible. Jane”
