“We chose to use Lifeline having previously used one for my mother a few years ago with great success. A quick easy process to order, which was received the following day as promised. Installation can't be easier, and only took 15-20 minutes including test calls. I cannot recommend this product highly enough, both for peace of mind, and knowing that in the event of an accident / fall there is someone on hand immediately.”
“I find this is such a brilliant service and feel much safer now that I have the Lifeline 24. The staff on the other end of the telephone line are so friendly and helpful.”
“It’s so good to now have peace of mind for my mum. My mum Joan to my surprise wears it all the time on her wrist and also says she feels safe. My mum likes to wonder around her garden which is quite long , but, having tested it the full length even there I know she would have help should she retire it thanks lifeline. Your staff are so lovely and understanding too.”
“Good product, excellent service, (ordered 4pm arrived next morning)
easy to set up, all up and running and tested within 2 hours, very pleasant and efficient lady to help with testing, all in all a good experience , and because I live alone, I know that if I do need help it is only a matter of pressing the button on my wristband, and help is at hand.”
“very quick and easy. thank you. one of my disabled club friends was found unconcious in his home a couple of weeks ago. and as i had been thinking about an alarm for some time, this finally made my mind up for me.”
“Great service.even got a next day delivery so that it could be installed at my mothers home before I left.
Thank you. Only wish more businesses could be so prompt.”
“Fortunately during the year I have been with Lifeline and wearing the button around my neck, I have not had to use your services but living alone and being elderly it gives me confidence should I need help. I did accidentally set the alarm off and the response was immediate. Thank you Lifeline”
“Fortunately during the year I have been with Lifeline and wearing the button around my neck, I have not had to use your services but living alone and being elderly it gives me confidence should I need help. I did accidentally set the alarm off and their response was immediate. Thank you Lifeline”
“I have only had this alarm service for nearly a week but so far I am happy for getting it installed as it makes me feel more confident that if I am ill and need urgent medical attention then I will have it at a click of a button 😊”
“This is a much more economic service than I previously had. Although I'm not very practical I managed to set it up myself. All has gone very smoothly. My only addition would be that at the sales call and when you sign up - you're told that you will have to fill in your personal contact list prior to installation.”
“The service was very good and the operators were pleasant and helpful during testing. However the system failed the distant test and limits the usefulness of the system as it does not work from my garden. Still considering the next move”
Dear Brian,
Thank you for leaving us your feedback.
I am pleased to hear that you have been pleased with our service and found our operators to be pleasant and helpful.
Our standard alarm pendant is has a range of up to 100m,depending on the property, it should cover the user within the home and garden.
I can see you have since been in contact with our Customer Service team who have been able to arrange a pendant with an extended range of 150metres.
Should you have any further feedback or queries, please do not hesitate to get in touch.
Kind Regards,
Lifeline24
