LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,931 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, thanks.”

Helpful Report

Posted 2 years ago

“Lifeline is and has been a Life line to me, I am very pleased with the services I have received from all the staff involve.”

Helpful Report

Posted 2 years ago

“Came very quickly . Very helpful testing and set up”

Helpful Report

Posted 2 years ago

“Peace of mind for us having my mum living on her own”

Helpful Report

Posted 2 years ago

“They are supplied standard in the complex where I live”

Helpful Report

Posted 2 years ago

“Ordered and delivered as promised within 48 hours. Easy to set up and the staff who did the checks with my 90 year old mum were friendly, polite and put her at ease, excellent service.”

Helpful Report

Posted 2 years ago

“Within 24hrs of reporting a problem with my lifeline monitor, I received my replacement. Excellent service.”

Helpful Report

Posted 2 years ago

“Very quick delivery and I’m very pleased with my Supra C500 Keysafe this is a very sturdy and secure key safe.”

Helpful Report

Posted 2 years ago

“2 alarms returned as both failed to work despite great efforts by your team members to help set them up.I have no complaint with the service I received - everyone I spoke to was very courteous and helpful - but I found the problems with the equipment very stressful and decided not to pursue the matter further. I am currently waiting for a refund of my payment of £210. Hazel Tozer.”

Helpful Report

Posted 2 years ago

“Purchased for my Dad who is home alone recovering from a stroke.Arrived promptly, and very easy to set up. The response team and very efficient, professional and courteous - as within days my Dad triggered his alarm - and it was death with very well. The only gripe I have is the quality of the wrist alarm provided. The plastic strap appears a bit cheap and flimsey, I would have expected something a bit more robust like a silicone strap. Apart from that, I'd definateky recommend this system. It provides that all round peace of mind at a reasonable cost. As we've had to self-fund this was an important factor.”

Helpful Report

Posted 2 years ago

“From enquiry to delivery/installment an easy process, which provided immediate peace of mind.”

Helpful Report

Posted 2 years ago

“The unit was easy to install, the instructions were clear and it works well.”

Helpful Report

Posted 2 years ago

“Prompt delivery, thank you and all seems to work fine.”

Helpful Report

Posted 2 years ago

“The whole process of receiving and setting up the system has been smooth and easy to understand, cannot recommend this system enough. Thank you.”

Helpful Report

Posted 2 years ago

“Not alarm but key box purchased!”

Helpful Report

Posted 2 years ago

“Good bit of kit though a bit clunky and heavy. It has a hair trigger so try not to catch it Great though I love it.”

Helpful Report

Posted 2 years ago

“After initial hiccups which were satisfactorily resolved the service was to my satisfaction. Thank you”

Helpful Report

Posted 2 years ago

“alarm itself good but BEWARE the following year's high pricing!!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review today and for writing up some thoughts on your experience with the Personal Alarm Service. However, I am sorry to hear that you have been dissatisfied with the renewal of the Service. I have raised your feedback with the relevant departments and have sent you a private message to try and resolve the matter. Kind Regards, Cordelia

Posted 2 years ago

“I had a flashing light showing battery low one of your staff members asked me to check that the lifeline was working correctly so I completed what I was asked to do and then I was told that the flashing light would go away once it recharged and of course this was nonsense This scenario happen several times until the last occasion when I explained what I had been going through and I needed a new machine which thankfully arrived the following day and all is now ok”

Helpful Report

Posted 2 years ago

Dear Christopher, Allow us to express our appreciation for your review today. I am sorry to hear, however, that you have been experiencing a few difficulties with the Alarm Equipment. That said, it is good to hear that our Team has been able to resolve the issue for you at the time of writing. Please rest assured that your feedback has been raised with the appropriate department for further review. Kind Regards, Cordelia

Posted 2 years ago

“My unit was a replacement as the battery was too low in my old one. I am 87 years old very deaf and mobility is a problem. My family all live far away so I would have been grateful for help in setting up the new unit. A friend kindly helped in the end.”

Helpful Report

Posted 2 years ago

LifeConnect24 is rated 4.7 based on 7,931 reviews