LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,876 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,876 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just changed from a telephone system which I’ve had with this company for several years, to digital. During this process I found all the people I had contact with at LifeConnect24 very helpful as I always have in the past.”

Helpful Report

Posted 1 year ago

“First impressions,very good,hopefully won't need it,but in the event I do,hoping it works,thank you”

Helpful Report

Posted 1 year ago

“Had my new Lifeline Connect and would like to thank Samuel for taking me thro the steps, I am now up and running now, all tested and have got peace of mind”

Helpful Report

Posted 1 year ago

“Excellent service not only do we have peace of mind that mum of 93 has a lifeline pendant we have also had excellent after service when we had a problem that was dealt with immediately and had a replacement box within 18 hours AND the customer service employee was also so very very EXCELLENT in every way , thank you so much😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊”

Helpful Report

Posted 1 year ago

“Buying my alarm has given me and my family such peace of mind. Thank you for a prompt and efficient service.”

Helpful Report

Posted 1 year ago

“very polite and quick service, would definitely recommend.”

Helpful Report

Posted 1 year ago

“It's made me feel safe”

Helpful Report

Posted 1 year ago

“An efficient and friendly service.”

Helpful Report

Posted 1 year ago

“Very easy to set up…you just plug it in and press the button to test, when a representative answers your call and let’s you know the next step..10 out of 10 for ease.”

Helpful Report

Posted 1 year ago

“Very good product”

Helpful Report

Posted 1 year ago

“It was a replacement as old unit stopped working”

Helpful Report

Posted 1 year ago

“Was contacted by phone of upgrade to service by internet, doing away with the landline. Very clear explanation given, and new equipment received promptly.”

Helpful Report

Posted 1 year ago

“verg good”

Helpful Report

Posted 1 year ago

“Your service and fareness”

Helpful Report

Posted 1 year ago

“Easy to use and quick to set up. I bought it for my mum, so far we haven't needed to use it but it gives us peace of mind knowing there's help in an emergency.”

Helpful Report

Posted 2 years ago

“Mum of 94 years of age has had a lifeline 24 for a year now and has felt safer and the family are reassured knowing she has the alarm but recently the equipment has developed a fault which has been resolved very promptly and professionally by the team whom we would like to thank very much . We would definitely recommend Lifeline Connect24 and once again thank very much for their help and support. I”

Helpful Report

Posted 2 years ago

“Still waiting for it to be delivered. Can’t get any sense out of Royal Mail. Very unhappy”

Helpful Report

Posted 2 years ago

Dear Sandra, Thank you for your review today and for sharing your experience with the Personal Alarm Service. However, it is disheartening to hear that you have had a difficult time with the delivery of the equipment. I can confirm that we have now arranged a new delivery to be completed as quickly as possible and will raise your feedback with Royal Mail for further review. Kind Regards, Ash

Posted 2 years ago

“just great service bringing continued peace of mind to loved ones”

Helpful Report

Posted 2 years ago

“Mum feels safe and eases pressure from family! Bought it as she was getting worse with her health and pain. A point came when the alarm became a necessity and reasonably priced .Customer service professional and helpful. Reassuring for family”

Helpful Report

Posted 2 years ago

“My mother in law (age 83) had 2 falls in the space of 1 month and we were getting increasingly worried about her. We mentioned Lifeline and she said she would consider it. I phoned LifeConnect24 and within 48 hours I received all I needed. Instructions were easy and we installed it as instructed. Easy, with someone on the end of the phone/unit to guide us. It was surprisingly easy and my mother-in-law admitted she now feels much happier. Thank you Lifeconnect24 for providing us all with peace of mind.”

Helpful Report

Posted 2 years ago

LifeConnect24 is rated 4.7 based on 7,876 reviews