LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,931 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be aware that if you do not return the pendant after the person has died,you will be pestered by telephone and mail ,demanding a£49 missing equipment fee. It happened to me when my mom died and the pendant went missing in the hospital.”

Helpful Report

Posted 3 years ago

“Fast service ...polite and efficient x”

Helpful Report

Posted 3 years ago

“This is an incredible service that brings peace of mind to everyone involved. My Mum has taken to wearing her new watch and is wearing it wherever she goes. She says it’s light and comfortable. We installed the fall detection system with instructions that were clear and relatively simple. We also purchased a lock-safe from Lifeconnect24. The lock-safe is middle of their range and is very well made. It has given us even more peace of mind. The staff on the response team could not have been more patient with us when we tested the system. They were magnificent. I feel so confident in the processes that would be initiated if my Mum needed help or fell over. The only little issue I have is the absence of a volume switch on the main unit so that the voices of the response team can be made louder. My Mum has hearing difficulties. I would recommend this company to anyone with a relative needing this type of support.”

Helpful Report

Posted 3 years ago

“Very helpful, quick delivery and good after sale service”

Helpful Report

Posted 3 years ago

“I called twice and both operators were friendly and helpful. Ordered the Lifeline on Saturday morning and it arrived the very next day. Most impressive. Set up was simple and the alarm tests went smoothly. We had it up and running in no time providing peace of mind for me and my mum.”

Helpful Report

Posted 3 years ago

“Process very straightforward and very helpful”

Helpful Report

Posted 3 years ago

“Everything was done quickly and we received the alarm very soon after ordering. The whole thing was very easy to set up. Worth it to give peace of mind to my elderly father in law and us in case he falls.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for taking the time to get in touch and leave your feedback today. I am glad to hear that you have had such a positive experience with your Lifeconnect24 Personal Alarm Service. We certainly aim to provide peace of mind for our users and I am happy to hear that this has been achieved for you. I will be sure to share your comments with the relevant departments. I hope you enjoy the rest of your day. Kind Regards, Ash

Posted 3 years ago

“excellent service right from the first telephone enquiry. From first call to complete set up was 5 days. Customer service excellent, I am extremely pleased with this emergency lifeline.”

Helpful Report

Posted 3 years ago

“Absolutely wonderful service provided by this company... Always there if I need them. Thank you for everything 😊”

Helpful Report

Posted 3 years ago

“Excellent service, fast delivery & very nice people to speak to.”

Helpful Report

Posted 3 years ago

“An assured professional service. A very helpful and instructive experience.”

Helpful Report

Posted 3 years ago

Dear Edna, Thank you for taking the time to get in touch with us today. I am happy to hear that you have had a positive first experience with your Lifeconnect24 Personal Alarm Service. I'll be sure to share your comments with our Staff who will appreciate hearing the kind words. Kind Regards, Cordelia

Posted 3 years ago

“You said you would send the new unit the next day, and it arrived the next day.”

Helpful Report

Posted 3 years ago

“Easy to use and to get connected, gives that confidence which is so important to anyone with a disablement”

Helpful Report

Posted 3 years ago

“Very friendly helpful staff”

Helpful Report

Posted 3 years ago

“Very impressed with speed of delivery and ease of set up”

Helpful Report

Posted 3 years ago

“Set up instructions easy to follow and working in a short time.”

Helpful Report

Posted 3 years ago

“Just had replacement machine for a fault, so not really relevant”

Helpful Report

Posted 3 years ago

“Good service but to connect the unit I was not able to follow instructions. My son fitted it for me.”

Helpful Report

Posted 3 years ago

“Still have not received letters to confirm who you will call in case of an emergency. Also where I. am putting key safe . So please advise me . Thanking you Elisabeth Papps”

Helpful Report

Posted 3 years ago

Dear Elisabeth, Thank you for taking the time to provide your feedback today. I am sorry to hear that you have had some trouble with the installation process. I have sent you a private message via email to resolve the matter. Kind Regards, Ash

Posted 3 years ago

“👍”

Helpful Report

Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,931 reviews