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Letter Box Hamper Reviews

4.7 Rating 2,153 Reviews
93 %
of reviewers recommend Letter Box Hamper
4.7
Based on 2,153 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
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Phone:

01326 453790

Location:

Letter Box Hamper,
The Workshop, Commercial Road,
Penryn
Cornwall
TR108AF

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“Item not delivered and request for a refund have been ignored. Allegedly posted on the 19th of May”
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Posted 6 years ago
“Recipient very pleased with gift, would highly recommend!”
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Posted 6 years ago
“Disappointing...item has still not been received after 2 weeks after estimated delivery time. Emailed company twice to chase up order and had no response at all”
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Posted 6 years ago
“Order placed 23 days ago: still not delivered. I emailed twice asking for tracking number: never got a reply from you. Shameful”
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Posted 6 years ago
“Lovely produce and great to be able to be ordered and delivered online for a special gift.”
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Posted 6 years ago
“Given as Anniversary present. Arrived when expected, recipient's delighted with contents. Will definitely recommend and reorder.”
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Posted 6 years ago
“Brilliant gift idea to cheer someone up during lockdown”
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Posted 6 years ago
“Arrived on time and great products!”
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Posted 6 years ago
“Really well received by the recipient and delivered on time, thank you”
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Posted 6 years ago
“No box received or tracking number after one month since placing the order.”
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Posted 6 years ago
“My son was delighted with his letterbox. good value. thank you”
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Posted 6 years ago
“Good choice of products, quick delivery. The recipients were delighted - thank you!”
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Posted 6 years ago
“Price okay I had 50% off so cost £20.00. Defiantly wouldn’t pay full amount (£39.99) not worth it. I orders letter box flowers on or around 16th May 20 delivery was saturday 30th May 20. My Mum received the flowers followed the instructions flowers where beautiful. But on day 3 the withered and turned brown. Not impressed, Dint think I will be using your service again. June”
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Posted 6 years ago
“I loved the idea of the hamper but unfortunately the service was poor. I booked the hamper weeks in advance stating the date I wanted (a birthday present from my little boy to his Dad). The date came and no hamper. I emailed and did not receive a response but a 'your hamper is in the post' email which leads me to believe my hamper been forgotten about. 4 days later the hamper arrives and it does not have the items as described (custard cream chocolate swapped for dark chocolate with coffee for example, which my partner hates!). As no one in our house would eat the swaps - the box became very poor value for money. I understand supply issues have been an issue with COVID-19 and I want to be sensitive to that fact but there is no excuse for poor communication to customers - a simple "sorry but we don't have this in stock - could you choose an alternative" email would have been greatly appreciated; especially when there was plenty of notice to do so. Really disappointed.”
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Posted 6 years ago
“The hamper was a great gift and the recipient loved it. However, I specifically paid For next day delivery to coincide with When they would be at home but this did not happen. I emailed the company to ask for an update and had no response. However, it got there in the end and am happy otherwise!”
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Posted 6 years ago
“Bought for a cheese-loving friend's birthday and it went down a treat!”
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Posted 6 years ago
“Excellent product. Sent as a gift and very well received. But, paid for next day delivery and did not arrive for 3 days. Sent 3 emails requesting an update, tracking etc and did not receive a response to any. Delivery may have been a Royal Mail issue, but poor customer service.”
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Posted 6 years ago
“The cheese hamper made a lovely gift for a loved one. Dispatched very quickly and packaged beautifiully. My only feedback would be, that some sort of 'perishable' label could come in handy so the recipient knows it needs refridgerating etc. as mine arrived ahead of the special occasion. Thanks again- lovely gift”
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Posted 6 years ago
“My friend really loved it as a present! She loved the healthy snacks and the personalised note and buying was super easy and got there on time!”
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Posted 6 years ago
“Ordered one for each of my children & their families; I gather that they were beautifully packaged & that the contents were very good. However, they were very slow in arriving and I received no response to the e-mail I sent to the company asking where they were.”
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Posted 6 years ago
Letter Box Hamper is rated 4.7 based on 2,153 reviews