Login
Start Free Trial Are you a business? Click Here

Len's Self Storage Reviews

4.9 Rating 1,212 Reviews
95 %
of reviewers recommend Len's Self Storage
4.9
Based on 1,212 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Len\'s Self Storage Reviews
Visit Website

Phone:

01316256000

Email:

info@lenlothian.com

Location:

Union House, 18 Inverleith Terrace, , Edinburgh
Edinburgh
EH3 5NS

Write Your review

Anonymous
Anonymous  // 01/01/2019
Smooth process and lovely staff
Helpful Report
Posted 2 years ago
The pricing was very misleading and nothing like the advertised amount or the confirmation email. Add to that a rude deputy manager (Lee / Leigh) who barked at us at the barriers being there for a reason (when her assistant had showed us where to park), meant all round a most unpleasant experience. Will definitely not use again. So disappointing to pay so much for such poor customer service.
Helpful Report
Posted 3 years ago
Was disappointed with the headline offer of 3 months at 50% off., only to find that whilst we used 3 months storage the original conversation i had was based on a 2 month commitment from me, which might extend to 3, thus we didn't qualify for the offer in month 3 when it came to pay for it, we then ended up paying full price for the 3rd month, which on that basis we removed all of our gear right away. Lesson in this one is don't read and believe what you see, get it in writing first. We wont be back and wasn't happy with the level of service offered when asking for the offer to be granted (computer says no mentality) albeit the staff were very friendly and merely doing their job.
Helpful Report
Posted 4 years ago
Len's Self Storage is rated 4.9 based on 1,212 reviews