Len's Self Storage Reviews

Name: Len's Self Storage
Address: Union House, 18 Inverleith Terrace, , Edinburgh, Edinburgh
Rating: 4.88

4.9 Rating 1,215 Reviews

95 %

of reviewers recommend Len's Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,215 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat

$Read Len\'s Self Storage Reviews$

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Phone:

01316256000

Email:

info@lenlothian.com

Location:

Union House, 18 Inverleith Terrace, , Edinburgh
Edinburgh
EH3 5NS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth process and lovely staff”

Helpful Report

Posted 3 years ago

“The pricing was very misleading and nothing like the advertised amount or the confirmation email. Add to that a rude deputy manager (Lee / Leigh) who barked at us at the barriers being there for a reason (when her assistant had showed us where to park), meant all round a most unpleasant experience. Will definitely not use again. So disappointing to pay so much for such poor customer service.”

Helpful Report

Posted 3 years ago

“Was disappointed with the headline offer of 3 months at 50% off., only to find that whilst we used 3 months storage the original conversation i had was based on a 2 month commitment from me, which might extend to 3, thus we didn't qualify for the offer in month 3 when it came to pay for it, we then ended up paying full price for the 3rd month, which on that basis we removed all of our gear right away. Lesson in this one is don't read and believe what you see, get it in writing first. We wont be back and wasn't happy with the level of service offered when asking for the offer to be granted (computer says no mentality) albeit the staff were very friendly and merely doing their job.”

Helpful Report

Posted 5 years ago

Len's Self Storage is rated 4.9 based on 1,215 reviews