Led-torch.co.uk Reviews

Name: Led-torch.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.76

4.8 Rating 1,156 Reviews

95 %

of reviewers recommend Led-torch.co.uk

4.8

Based on 1,156 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Led-torch.co.uk:

The UK's largest range of Led Lenser torches, head torches & accessories. Call now for any service queries on 0844 5678 365 9-5pm.

Visit Website

Phone:

+44 (0)344 5678 365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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Led-torch.co.uk 5 star review on 3rd November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bright light for such a small torch.”

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Posted 4 months ago

“I was a bit disappointed with the size of it but perhaps should have been more observant when ordering!”

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Posted 4 months ago

“A very efficient system which made my whole purchase a smooth and easy experience - cracking job!”

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Posted 1 year ago

“Next day though I would have preferred to had postage options as there was no urgency for delivery.”

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Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

“I have a lead lenser H7Rcore head torch which I love but unfortunately broke the charger which has now been thrown out by my partner. I’m disappointed because I’ve been unable to use it for the past 3/4 months and seems impossible to get a new charger anywhere. I feel like I’m going to have to buy a new head torch which is not ideal. Thanks.”

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Posted 2 years ago

“Really great powerful torches and the guarantee provided is excellent, no quibble. I returned a torch after 3 years and they simply replaced it with a new one. I do wish they had kept 2 things about previous torches though. The smart clip was excellent and I had 2 LED lenser torches each of which would snap on to the clip on my belt but they don't do that any more. The other thing was the X7R which was a fantastic torch with a brilliant design which wasn't round. The head was flatter so that it wouldn't roll off surfaces. Altogether though a great no quibble company selling top quality products.”

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Posted 2 years ago

“Trying to find exactly what you are looking for is sometimes hit and miss. Once you get used the way the website operates it does become easier.”

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Posted 2 years ago

“The store is fine and delivered promptly. It cost slightly more than Amazon. I bought the T7.2 in July 2019, and by December 2021 the AAA batteries had destroyed the torch internals, as seems common, judging by Amazon reviews. So I bought the P7R figuring that the rechargeable battery would be less prone to leakage. The P7R takes a second or two to turn on (or off). Do not make my mistake and look into the bulb to see what is wrong! One is almost certain to lose the unique USB charging cable. I see how the design is good for a waterproof item, but I would prefer a standard USB port behind a waterproof door, like you get on cameras. The manual for the advanced features is very complex. I will never remember how to use the single button to browse invisible menus, so everything will stay on default.”

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Posted 2 years ago

“I think that I messed up the engraving because when the torches turned up, they were not engraved . So I had to send them back for alteration. But they were obviously well made and I am awaiting their return. It would be nice to speak to a human being however. Diolch yn fawr as we say in Wales. Howard”

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Posted 2 years ago

“Mistake with first order was corrected very quickly and new torch received very fast. I would definitely deal with them again”

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Posted 2 years ago

“This is a great torch with a powerful beam. My only criticism of it is the focus on long beam could be better as there is not much difference between the long and wide beams.”

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Posted 2 years ago

“It seems to be well built but the 'flood' beam is not good. Being rechargeable via USB is great.”

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Posted 2 years ago

“Had an initial issue with delivery time but this was very quickly sorted and postage was refunded, very happy and usual excellent product”

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Posted 2 years ago

“Great store, a lot of choice and easy to pick out and narrow down what you want.”

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Posted 2 years ago

“The service I received from Outdoor 365 when purchasing my Ledlenser torch was excellent. Service was very prompt and the product came well packaged. Everything that I was expecting came and worked. The only thing that I could criticise the product on was instructions on how to use it. They are not clear and really need some work on them to make them more understandable. I consider myself reasonably savvy with technology but I have to admit I struggled with them. Having paid well over £100 for this torch I would have expected better. The torch itself is amazing and the first rechargeable one from the Ledlenser range that I have had. Light output is amazing and focus through to flood is smooth. There are various output levels that can be used and the 1400 short boost just makes daylight look an idiot! I am impressed with what is included in the package and would recommend the torch to anyone looking for a Ledlenser torch with a reasonably high output at a sensible price. If only the instructions could be made more understandable it would have been the complete package and had five stars from myself.”

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Posted 3 years ago

“Nice torch - excellent light. My 4th Ledlenser purchase, good products, however I want this particular item for cycling and I am disappointed with the Red rear facing LED as advertised, its tiny !!”

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Posted 3 years ago

“Good service product arrived on time and so far very good light.”

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Posted 3 years ago

“Could not fault ledlenser item wrapped well . communication Good With prompt transportation. Problem lies with Royal Mail parcel . Only the second time used and they sent parcel on tour of depots both times to arrive very late by as much as one week”

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Posted 3 years ago

“I ordered an elastic headband for my Ledlenser head torch it arrived very promptly. The only comment I would make is that it is high time Led Lenser put out a video showing how to remove and how to replace this item as we found it quite difficult. It probably would be easier if you would be good at jigsaw puzzles.”

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Posted 3 years ago

Led-torch.co.uk is rated 4.8 based on 1,156 reviews