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Led-torch.co.uk Reviews

4.8 Rating 1,157 Reviews

95 %

of reviewers recommend Led-torch.co.uk

Company Reviews

Product Reviews

4.8

Based on 1,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Led-torch.co.uk:

The UK's largest range of Led Lenser torches, head torches & accessories. Call now for any service queries on 0844 5678 365 9-5pm.

Visit Website

Phone:

+44 (0)344 5678 365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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Led-torch.co.uk 5 star review on 3rd November 2022

Led-torch.co.uk 5 star review on 5th March 2022

Led-torch.co.uk 5 star review on 13th January 2022

Led-torch.co.uk 5 star review on 4th January 2022

Led-torch.co.uk 5 star review on 5th March 2021

Led-torch.co.uk 5 star review on 4th December 2020

Led-torch.co.uk 5 star review on 20th October 2020

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the head torch didn't work. A call to the Company was all that was needed to get the process going for the item to be returned. A refund was quickly processed. Shame about the product, but full marks for the Company's help and response.”

Posted 6 years ago

“The store is easy to use and qwik”

Posted 6 years ago

“Thanks very much, my package already come (Jun 3, 2017) and very useful for my work. I hope I will order another item next time. Thanks. Regard, Greg”

Led-torch.co.uk 4 star review on 4th July 2017

Posted 6 years ago

“MH 10 headtorch excellent bit of kit.”

Posted 6 years ago

“I have no complaints with the performance and brightness of the P3 and the on/off switch is very positive when pressing it to engage the permanent on mode but the switch button is very sensative and the torch will flash on and off at the slightest touch in which I interprate as the signalling mode. This is not good news when carried in a pocket or in a bag with other items. I would give it 4/5.”

Posted 7 years ago

“Had an issue with non-delivery, but Sophie in Customer Services efficiently sorted out the problem.”

Posted 7 years ago

“Prompt and effecient”

Posted 7 years ago

“Quite smooth, perhaps a greetings option would be worthwhile. Products bought at Ledlenser should be better priced than other retailers”

Posted 7 years ago

“Product arrived in very short time and web site very simple and easy to navigate. Also helping me with a warranty on another torch. Great so far. Cheers”

Posted 7 years ago

“On first trying to order there was a problem with the web page, rang company who were only too willing to help with my order. Would recommend giving this site a visit reasonable prices too.”

Posted 7 years ago

“The extension adjust focal length is too loose. Enhance the rigidity.”

Posted 7 years ago

“Easy to place order, delivery prompt. When torch arrived looks good quality. Too early to give full opinion however looks favourable at moment.”

Posted 7 years ago

“First class service the only thing is i forgot to say it was my first order to claim my 5 pound offer.”

Posted 7 years ago

“Item does work with my Ledlenser X21R.2. However the packaging could be better.”

Posted 7 years ago

“Having watched a recent TV programme highlighting copied fake torches, I decided to purchase direct from the Led Lenser store. The ordered torch arrived promptly and initial inspection seems very good although I reserve final judgement until after Xmas as the order is a present,! My only concern is the head office for Led Lenser only has email and fax with no telephone number to be found which isn't very reassuring ?”

Posted 7 years ago

“I have a few Led Lenser products and although not cheap they offer quality that surpasses the competition, so in my opinion they are good value for money.”

Posted 7 years ago

“I purchased a headtorchyesterday after reading and talking to someonewho had the model of which i was intrested in,iread the blerb on the front page which stated that spend more than £30 for free delivery then when i order said torch I'm charged for delivery ,so whats that about then?.I wrote a email to you last nightmentioning this. Then i notice the housename was wrong on the order so i emailed again to mention this.I have not as yet rreceived the torch thats if i ever do due to address been wrong. Hense the poor score, hope things turn out right soon. yours sincerely D SMITH Ps everything has now been sorted so I'm more than happy to up my ratings yours sincerely D SMITH”

Posted 7 years ago

“not used this torch yet, will post in about a months time after ive used it”

Posted 7 years ago

“Great products and good customer service. Wrong product sent by accident and this was quickly sorted out and a swap put in the post immediately Would recommend”

Posted 7 years ago

“Quality build. Good light output. No real difference when using the boost though. Batteries seem to last ok.”

Posted 7 years ago

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Led-torch.co.uk is rated 4.8 based on 1,157 reviews