Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.49

4.5 Rating 5,272 Reviews

91 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 5,272 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't make heads or tails of your contact system via email”

Helpful Report

Posted 5 years ago

Hi Gail, Thanks for your review. We're sorry to hear you are having issues with making an enquiry via the site. Please contact clientservices@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 5 years ago

“after numerous attempts to confirm my registration I am still unable to log in, the link doesn't appear to work!”

Helpful Report

Posted 6 years ago

Hi Louis, Thank you for your review. I have just looked into your account and it says your account and email address has already been confirmed. Please send a printscreen of what it is you see when you log in to the email clientservices@leasing.com and we will be happy to help. Many thanks, The Leasing.com Team

Posted 6 years ago

“Can not get emails from suppliers.”

Helpful Report

Posted 6 years ago

Hi Ray, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please can you pop us an email to clientservices@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 6 years ago

“I submit my query, the broker responded, you emailed me to say message is ready, I click on the message and I have to sign up to view the message. I don't want to give you all my information just to read a message. Allowing me to send a request for an invite without informing me that I could not see the reply without signing up was deceptive.”

Helpful Report

Posted 6 years ago

Hi Mike, Thanks for your review At Leasing.com we're always looking to improve the experience for our users. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email clientservices@leasing.com Many thanks The Leasing.com Team

Posted 6 years ago

“Your email message is poor Why can’t you send a proper email. Calls take to long to answer and the agent just says look at the website for further deals Poor advice and not really customer friendly”

Helpful Report

Posted 6 years ago

Hello, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to clientservices@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 6 years ago

“Not liking the new navigation, perferred the old version with the filters at the top of the page, was less clicks to use the main filters and the site seemed much faster. Now it takes time for the results to appear after using a filter. The value indicator is way to complecated.”

Helpful Report

Posted 6 years ago

Hi Harbir, Thank you for your feedback I will send this to our feedback team on your behalf. We do take careful measures and lots of research before we commit to such changes and we are constantly looking for ways to improve the usability of our website for our users so this feedback is very helpful. If you have any further feedback, please can you send this to clientservices@leasing.com Many Thanks, The Leasing.com Team

Posted 6 years ago

“Price not matched”

Helpful Report

Posted 6 years ago

Hi David, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to clientservices@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 6 years ago

“Doesn’t seem to be up to date. When I call the partner direct they tell me The deal is no longer available. 2/3 times. Lost confidence in the accuracy.”

Helpful Report

Posted 6 years ago

Hi Jason, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. We have put procedures in place to keep offers up-to-date where possible however offers are managed by the brokers and dealers themselves. Please can you send an email to clientservices@leasing.com with further details of the deals so we can look into this. Many thanks, The Leasing.com Team

Posted 6 years ago

“It seems I have to create an account with you to access the quote, which I do not want to do. Like other leasing firms I would expect the quote to be emailed to me, not have to create an account.”

Helpful Report

Posted 6 years ago

Hi Graham, We ask you to create an account on Leasing.com so you are able to view all of your enquiries in one area. You can also use the messaging system provided to get in touch with the advertising partner providing the offer. At Leasing.com we're always looking to improve the experience for our users. If you have any further feedback, please can you pop us an email to feedback@leasing.com with further details and we'll look into it. Many thanks The Leasing.com Team

Posted 6 years ago

“Came out more expensive that other quotes I had and very impersonal.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback. At Leasing.com we're always looking to improve the experience for our users. We love hearing your feedback, good or bad, if you could pop us an email to feedback@leasing.com with further details we'll look into it. Please note that we do not offer or arrange vehicle finance, provide any financial advice, or supply the vehicles advertised on Leasing.com. Many thanks The Leasing.com Team

Posted 6 years ago

“Impossible to find Phone number!!!”

Helpful Report

Posted 6 years ago

Hi John, At Leasing.com we're always looking to improve the experience for our users. If you would like help or have any further feedback, please can you pop an email to clientservices@leasing.com with further details we'll look into it. Many thanks The Leasing.com Team

Posted 6 years ago

“No one has been in touch to discuss a vehicle lease with myself as yet! If you could progress this I would appreciate it.”

Helpful Report

Posted 6 years ago

Hi Helen, We have asked the advertising partner providing the offer to get in touch with you on your behalf as soon as possible. If you need any further help, please contact clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 6 years ago

“Well it’s the first time I’m using your service and I am surprised nobody has answered my email posted earlier on today. Maybe I’m expecting too much! I’ve scored low at the moment but maybe that will improve when someone actually makes contact with me.”

Helpful Report

Posted 7 years ago

Hi Stephen, We have asked the advertising partner providing the offer to get in touch with you on your behalf as soon as possible. If you need any further help, please contact clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 7 years ago

“no response to my inquiry was received”

Helpful Report

Posted 7 years ago

Hi Chris, We have asked the advertising partner providing the offer to get in touch with you on your behalf as soon as possible. If you need any further help, let us know. Many thanks, The Leasing.com Team Clientservices@leasing.com

Posted 7 years ago

“website was good - i requested 2 offers and none of the companies responded”

Helpful Report

Posted 7 years ago

Hi Ryan, We have asked the advertising partners providing the offers to get in touch with you on your behalf as soon as possible. If you need any further help, please contact clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 7 years ago

“every thing seems to be automated”

Helpful Report

Posted 7 years ago

Hi Jeremy, Please pop us an email to feedback@leasing.com with further details so we can look into this for you. Many thanks, Leasing.com

Posted 7 years ago

“Specifically asked for in stock cars - when you get quotes they are not in stock and the lease companies try to offer more expensive options.”

Helpful Report

Posted 7 years ago

Hi Richard, Please pop us an email to feedback@leasing.com with further details so we can look into this for you. Many thanks The Leasing.com Team

Posted 7 years ago

“Nobody as contacted me.”

Helpful Report

Posted 7 years ago

Hi Christopher, We have asked the advertising partner providing the offer to get in touch with you on your behalf as soon as possible. If you need any further help, please contact feedback@leasing.com Many thanks, The Leasing.com Team

Posted 7 years ago

“No one called me”

Helpful Report

Posted 7 years ago

Hi, Please pop us an email to feedback@leasing.com with further details so we can look into this for you. Many thanks The Leasing.com Team

Posted 7 years ago

“no one has got back to me yet . very slow response”

Helpful Report

Posted 7 years ago

Hi Harry Thanks for your comment. We can see you made the enquiry just over an hour ago but we will chase up our advertising partner for you Many thanks The Leasing.com Team

Posted 7 years ago

Leasing.com is rated 4.5 based on 5,272 reviews