Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.47

4.5 Rating 4,171 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 4,171 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the speed of contact to be good, but just disappointed that I can’t be considered because I don’t have a British driver’s license, and no credit history. Not sure if there is an alternative option.”

Helpful Report

Posted 2 years ago

Hi James, Thank you for your review. When taking out a lease vehicle you'll find funders require a full UK driving license and a good credit history is often a requirement. Please take a look at this car subscriptions link and have a look at the T&Cs for taking one out as you may qualify - https://leasing.com/services/car-subscriptions/ If you have any further questions, please email us at help@leasing.com Many thanks The Leasing.com Team

Posted 2 years ago

“When we went online we stated 10.000 miles per annum, and asked for a quote at that mileage. When advertiser gave us quote they had been informed 5000 miles per annum”

Helpful Report

Posted 3 years ago

Hi Michael, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 3 years ago

“'In stock' listings aren't stock cars -but take you to generic deals for a range of models. It's clumsy to use, difficult to see real deals on real cars.”

Helpful Report

Posted 3 years ago

Hi Liz Thanks for your review At Leasing.com, we're always looking to improve the experience for our users so I will send this feedback to our feedback team on your behalf. Regarding the in stock page you mention. All of the deals listed on this page are classed as ‘in stock’ and can be delivered to your door. The images used are for illustration purposes, rather than a picture of a real car, because there are usually a large number of stock vehicles available for that model in a range of colours from different partners for you to choose from. To help you find a stock vehicle, we also provide an ‘in stock’ toggle found just below the filters at the top of the page to help you view in stock lease deals. If you have any further questions or comments, please email help@leasing.com Many thanks The Leasing.com Team

Posted 3 years ago

“Deal on site was not what was available from lease company, price was increased, and then by the end of the conversation they had to offer to call me back because they werent even able to offer the higher price and it had changed again - doesnt seem much point having a search enginer before a broker before a lease company if the price is not honoured from the initial contact”

Helpful Report

Posted 3 years ago

Hi Elliot, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help. Many thanks, The Leasing.com Team

Posted 3 years ago

“Most of the good deals are errors”

Helpful Report

Posted 3 years ago

Hi Adam, Thanks for your review and we're sorry you've had a negative experience when making an enquiry. Unfortunately stock deals can sell quickly as the amount of vehicles the advertising partners have will be limited. We do monitor the deals on the site closely to avoid any misadvertising or incorrect/out of date deals being on there, however we would be interested in looking into this further for you so please email help@leasing.com with further information. Many thanks, The Leasing.com Team

Posted 3 years ago

“I expected to receive a list of providers with their phone numbers and or email addresses so that I could approach them directly. As yet I have received no helpful response to my enquiry.”

Helpful Report

Posted 3 years ago

Hi Keith, Thanks for your review and we're sorry you've had a bad experience. We've reviewed your account and it seems like the advertising partner you enquired with provided a timely and detailed response. That said, if you have had a bad experience with one of our advertising partners we would be very keen to hear about it. Please email us at help@leasing.com with some details and we'll be happy to investigate. Many thanks, The Leasing.com Team

Posted 3 years ago

“I would like to ge able to talk to someone or able to read emails This shouldn’t be hard”

Helpful Report

Posted 3 years ago

Hi Toni Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help. Many thanks, The Leasing.com Team

Posted 3 years ago

“replies are very slow from agent.”

Helpful Report

Posted 3 years ago

Hi Rehan, Thanks for your review We have contacted the advertising partner providing the offer on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 3 years ago

“None of the "offers" are available and a waste of time.”

Helpful Report

Posted 3 years ago

Hi Perbinder, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with all the details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 3 years ago

“I entered one of these deals in 1992 with Ford and got my fingers badly burnt. So I am nervous. I have never driven an electric car. You invite my questions but don't answer them. What is the buying process here? Where does the car come from? Is it in stock? Will I have to wait six months for it. When will the Coliq 5 be available?”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review As Leasing.com is a marketplace for main dealers and brokers to advertise their lease deals we do not offer or arrange vehicle finance or supply the vehicles advertised on Leasing.com. We have contacted the advertising partner providing the offer you have enquired on and asked them to get in touch with you as soon as possible. They will also be the best people to clarify the questions asked within your initial enquiry. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ then 'My Enquiries'. If you select your enquiry this will open a messaging service between yourself and the advertising partner. If you have any questions or require further help please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 3 years ago

“Failed to provide the quote as requested for a larger deposit. Gave the impression they are just a computer with no human interaction. Zvoid”

Helpful Report

Posted 3 years ago

Hi Glenn, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please can you send an email to help@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 3 years ago

“I made an enquiry on Monday morning. Yet to hear anything from anyone.”

Helpful Report

Posted 3 years ago

Hi Daniel, Thanks for your review We have contacted the advertising partner providing the offer on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 3 years ago

“Not great, left it all up to me”

Helpful Report

Posted 3 years ago

Hi Jonathan, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 3 years ago

“No 12 month option. No maintenance option. No phone number that I could see. All other sites have these on there!”

Helpful Report

Posted 3 years ago

Hi Mick, Thanks for your review. We are sorry to hear you've had a bad experience whilst using our site. At Leasing.com we are always looking to improve the experience for our users. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email help@leasing.com Many thanks The Leasing.com Team

Posted 3 years ago

“Selected van wasn’t available.”

Helpful Report

Posted 4 years ago

Hi Peter, Thanks for your review, I'm sorry to hear you had a bad experience when using our site. Unfortunately, availability on our website can sometimes be short, particularly if the deal is in stock. We do get thousands of new deals every day and you can set up email notifications via our website so you are kept updated. I hope this helps and if you have anything further you wish to discuss please email us at clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 4 years ago

“Nowhere near as good as it was in the www.contracthireandleasing.com days. Website doesn't actually give offers. So if I hunt around on other leasing companies websites I can always find better deals than those being returned on the leasing.com site.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We are sorry to hear you have had a bad experience when using our site. At Leasing.com we're always looking to improve the experience for our users. I will send this feedback to our feedback team on your behalf. If you could please email clientservices@leasing.com with some more information on what it is you preferred from our old site it would be much appreciated. Many thanks The Leasing.com Team

Posted 4 years ago

“Can't make heads or tails of your contact system via email”

Helpful Report

Posted 4 years ago

Hi Gail, Thanks for your review. We're sorry to hear you are having issues with making an enquiry via the site. Please contact clientservices@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 4 years ago

“after numerous attempts to confirm my registration I am still unable to log in, the link doesn't appear to work!”

Helpful Report

Posted 4 years ago

Hi Louis, Thank you for your review. I have just looked into your account and it says your account and email address has already been confirmed. Please send a printscreen of what it is you see when you log in to the email clientservices@leasing.com and we will be happy to help. Many thanks, The Leasing.com Team

Posted 4 years ago

“Can not get emails from suppliers.”

Helpful Report

Posted 4 years ago

Hi Ray, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please can you pop us an email to clientservices@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 4 years ago

“I submit my query, the broker responded, you emailed me to say message is ready, I click on the message and I have to sign up to view the message. I don't want to give you all my information just to read a message. Allowing me to send a request for an invite without informing me that I could not see the reply without signing up was deceptive.”

Helpful Report

Posted 4 years ago

Hi Mike, Thanks for your review At Leasing.com we're always looking to improve the experience for our users. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email clientservices@leasing.com Many thanks The Leasing.com Team

Posted 4 years ago

Leasing.com is rated 4.5 based on 4,171 reviews