“I really love how stylish are all the pieces from this brand. The quality is unmatched and I always get tons of compliments whenever I wear some of their pieces.”
“I’ve received 5 star service which I am very grateful for. I’ve bought from LA a few times as the dresses are always stunning. I had to return 2 dresses as were too bit but I was out within my 14 days ( I thought it was 28 days to returns) I explain I had personal issues and the time has passed before I realised I was too late. I send an email explaining what happened and asked if I could still return. I got a lovely understanding email back agreeing to a full refund. Wawwww how amazingggggggg!! Thank you LA great service xx”
“Lavish alice are a fantastic website and the dresses are just wow. I had to send a dress back and the communication and return service was 10 out of 10.
Lavish alice go over and beyond for their customers.
So happy with all of my purchases.”
“I absolutely love Lavish Alice clothing my wardrobe is full! For occasional wear to hen/wedding ready.
The detail and quality is worth every penny and I wouldn’t shop anywhere else.
The customer service is fantastic and the team are always so friendly, helpful and quick at communicated and getting any issues resolved quickly.”
“I had an issue with a return from Christmas time and was told they were unable to refund due to the change of hands, unfortunately these things happen sometimes. They have given me details on how I can claim this back through my bank which I'm in the process of doing.
I love this site and although they have had a few issues of late, I will still purchase from them because the style and quality of clothes is second to none. The customer service has been spot on too!”
“I have been buying items from Lavish Alice for some time now and will continue to do so.
The clothes are great quality and the customer service is of an exceptionally high standard which is vital.
I'd recommend them to family and friends without reservation.
Jennifer Patrice
Wedding Celebrant”
“Very efficient,respond with any queries extremely fast and resolved any issues immediately. Absolutely love their clothes,so classy and comfortable most importantly, have ordered a few items and everything has been true to size,strongly reccomend using Lavish Alice for any event as there so unique”
“I’ve ordered a few pieces from Lavish Alice over the last few years and the quality is amazing.
I recently ordered a dress but it wasn’t suitable for me, so when returning, the company had changed provider. The customer service team were very quick responding to my query. They were a great help and offered great help for my query.
I can’t wait for my next order to arrive.”
“Lavish Alice is a great service provider, if there is any problems they’re quick to get back to you and are very nice to deal with. The returns and refunds are also very prompt. The steps on the website provided are easy to follow. Which makes things much simpler.xx”
“Excellent customer service!! Thanks very much to Tarek for his help to overcome a glitch in the system. I have previously bought many items and will continue to do so. Beautiful dresses!!”
“Lovely well made dresses. Ordered a selection for my daughters proms. All beautiful dresses. Returned the ones not suitable and has to chase refund but customer services were very efficient and gave us a voucher due to having to chase. Would not hesitate to order again.”
“I recently ordered 3 dresses for a special occasion - 1 gold (in my usual size), 2 in silver in 2 different sizes (my usually size plus a size up).
I found the dresses were true to size which isn't common in a lot of shops these days so ended up keeping the colour I preferred. I returned the other dresses simply because I didn't have any need for them for a particular occasion I was shopping for. The refund process was really swift - I emailed in to chase the refund even though I had only recently sent items back and the company refunded me promptly which was really helpful and appreciated.”
“Amazing customer service delivery was excellent even when postal strikes were on items were fantastic prices £10 special they should do more very long some items as I’m 5ft 3 but nothing a good seem mistress can’t sort out”
“I have got couple of items from this website and they are lovely. The material and the packaging are all fab. I love my items even though my exchange took couple of days but as soon as I got in touch with them, Amanda replied and l got my item the following day. Amanda is such a nice lady. I will recommend this website and will be using it more often. Thanks”