“Great company, clothes are very good quality and customer service are amazing and such lovely people, very helpful.
Well worth the money for their clothing.
Bought a few things from them now and still a very happy customer”
“My order was unexpectedly delayed but Samantha was incredibly helpful and kindly cancelled my order upon request and provided a discount code for a future order. It’s little touches like this that keep customers happy and shopping with the brand.”
“Recommended and trusted 100%.
I have both bought and kept, and bought and returned, many items from this website. I have to say 100% customer service at all times! Not only do I feel their clothes are premium quality but delivery and returns are dealt with quickly and efficiently too! Really can’t rate them highly enough and I have recommended Lavish Alice to many friends and colleagues for just the above reasons!”
“Amazing Costumer Service team! They always help quickly and clearly answer all questions. Special thanks to Terek for his help and for the work he has done!”
“Quality of the clothing was lovely, just didn't fit me the size I ordered. Sent back and when i queried the date of return, this was pushed through for me earlier than normal even when I’d said it was fine to wait. Excellent customer service”
“Gorgeous dresses in all available sizes and true to size helpful customer services Amanda a credit to the company
Have not stopped recommending Lavish Alice x”
“The best value for money! I love Lavish Alice and the choice of dresses and blazers thye have, for any body type. Always great customer service and prompt reply.”
“My second time ordering dresses from Lavish Alice and the quality doesn’t disappoint. Beautiful and supper flattering dresses. Customer service team was really helpful when I had a query on a return / sale item. Highly recommend.”
“Great customer service !
I have given 5 stars as I really appreciated their prompt reply I ordered a jumpsuit 2 weeks ago but it never arrived order no 339973
I needed that jumpsuit for a special event When queried Amanda was very helpful & said it should be dispatched the next week still waiting for it hopefully it should arrive next week but I was given a discount code to order another dress
Amanda has been helpful just hoping my order arrives soon
I have ordered dresses from them before they are absolutely beautiful quality .”
“I ordered from Lavish Alice for the first time & then I found out the dress I ordered would not be delivered in time for an event I am going to, they change my delivery from standard to next day which is so kind and I am so grateful for!
I will definitely be ordering from here again & absolutely great customer service!
thank you so much again, so glad I discovered you!”
“After seeing the amazing deals Lavish Alice had on this black Friday. I couldnt help myself.....after confusing with the items I received Lavish Alice solved the issue within a couple of hours and my order was shipped.”
“I discovered Lavish Alice in the summer and now I have around 15 dresses, I love the quality of the dresses I get so many compliments when I wear them,
I can’t recommend this company enough the service, the quality and just the beauty of the clothes I’m so glad I discovered them”
“I recently purchased a dress for a wedding I had this week. Unfortunately I never realised I had bought a pre order until contacted Lavish Alice customer service trying to track my order. Tarek responded to my email within 24hours and dealt with my query. He was very helpful and issued me with my refund. Really happy with the service I received.”
“I ordered a dress last week for my Christmas party, unfortunately I didn’t receive it, however there has been royal mail strikes so I emailed to ask about the delay. Amanda got back to me so quick! She reassured me that she hadn’t received the stock, and I was refunded my shipping and given a discount code. I emailed back to ask if I would be notified when it’s shipped, she stated that I would, but if I would prefer, I could choose another item or she’d refund me in full. I’m currently waiting as I really want the dress I’ve ordered :) but it’s so nice to have the reassurance and the options, so I know either way I will be happy!
Thank you so much Amanda, really great customer service and I’m so excited to receive my order. Will defo shop with them again.
✌🏽 Ignore bad reviews, you can’t please some people and I know from others that the clothing they sell are really pretty and great quality ✨”
