“Excellent customer service, contacted on App and had refund actioned straightaway for error I had made. Will definitely recommend Lavush Alice to all friends and family.”
“I had recently purchased a dress but the fot was small. I had then returned the dress back but didn’t get any notification for an exchanged size up. I tried to contact the customer service number but when I finally received an answer the agent was super helpful and very swift with processing my request.
Although I must say the quality of the dresses are amazing and worth the premium prices.”
“My favorite place to shop for a long time now.
I love Lavish Alice, the designs the unique statement pieces are high quality and resemble exaclty what someone would want in a dress/jumpsuit or .. Customer service is also amazing!”
“Excellent products, high quality and outstanding customer service. I love purchasing from Lavish Alice each and every time because it makes me want to look forward to the next occasion to show of my next amazin look. A bit pricey but so worth it and every penny ! Love Lavish Alice since the first purchase up until now.”
“Customer service was awesome, they helped put my worries at rest. I am usually nervous about buying anything online outside the US/Canada. The dresses are beautiful and they fit like a glove. I will definitely be buying more dresses. Thanks Lavish Alice”
“Dresses are stunning and customer service are outstanding.
Very quick responses and always so happy to help.
Needed to reorder and Send back and they where so helpful and always responded and couldn't be anymore helpful.
Amazing dresses and outstanding customer service.”
“Tarek at lavish alice handled my query perfectly. He made sure that my refund went through successfully and went above and beyond to ensure all my needs were covered.
Great company great staff.”
“Excellent Quality of dress and really good customer service I was dealing with Tarek in customer services 5* from me.
I would definitely recommend to a friend.”
“Exceptional service, I ordered two sizes for choice and Amanda in customer services was very helpful. All messages were responded to very quickly. My return is being dealt with and I'm delighted with my lovely new red trouser suit.
Amazing clothes and service!”
“Great communication and customer service. Emails were answered quickly and efficient when i had a problem with my returns and as a gesture of good will i received a 30% off my next order for the inconvenience. I was reluctant to shop again with Alice Lavish but i now will shop again as my problem was solved in a very professional manner.”
“Clothes are such a high quality. Quick delivery and great customer service. Amanda from Lavish dealt with my query super fast and efficiently. Thank you.
ORDER #332400”
“majority of my dresses are from Lavish Alice - quality, stylish and good price too. Their only fault which needs to be looked into - it's their refund system. They should refund within 5-7 days and not 3 weeks after emails sent. Not good. That's the only thing that let this company down”
