“I called the customer service department at Lavish Alice as I had a problem that needed sorting ! I am pleased to say that I received Great service from Customer service rep Amanda Harrison ! She dealt with my issue promptly and professionally !! Well done Amanda ! Great service Regatds Nrs Yasmin Haque”
“I have loved Lavish Alice for a long time as I believe they are reasonably priced for the quality of their clothes. Unfortunately I ordered a dress in the Black Friday sales which to this date I haven’t received. I wasn’t kept up to date about this order and on the website the date kept changing for when this item would be dispatched. I have been in contact with Amanda Harrison who has been very swift in replying to my emails and has also been very helpful about this matter. The only downside is I feel like as a customer it should be up to the company to contact me if there is issues with stock rather than me having to wait and reach out.”
“I have had a great experience with lavish Alice, Amanda from the customer service team went over and above to resolve my queries in an efficient and timely
Manner.
I would highly recommend. Brilliant customer service!!”
“Price is rally reasonable. Quality is amazing. Customer services is wonderful and very helpful and quick to respond. I will definitely remain a loyal customer.”
“Great customer service with polite, helpful and very responsive staff. Their clothing are very stylish and offer unique designs. I will definitely keep shopping and recommend this company.”
“Customer service was very helpful in locating what had happened with a delayed order, they’ve been very attentive and quick in every e-mail I have sent”
“Amanda Harrison in customer service was very helpful in locating what had happened with a delayed order and also an issue with another item I had. Very quick responses and fast to resolve the issue.”
“Got a dress that didn’t fit me and no other sizes were available, i was given my refund and the customer service leading up to it was incredible. When i did get the dress before i sent it off, it was amazing quality and exactly like the picture. Will definitely order again when my size is in stock!! :))”
“I always love the clothing I buy off Lavish Alice. Their dresses are of fabulous quality and great value for money. I always get lovely compliments when I wear one of their dresses. I have to mention their customer service department they always go out of their way to help you if you have a problem. They are also quick to respond to your email even at their busiest times like Christmas. Nothing is ever a problem they value their customers. Well done Lavish Alice it is always a pleasure to deal with your company.”
“Lavish Alice customer service is exceptional! Amanda was absolutely brilliant and professional. They deliver all parcels on time and the quality of the items are superb. I would massively recommend Lavish Alice!”
“Really good customer service. Had a problem with a delay in delivery. Was resolved and happy with the outcome. Would definitely shop at Lavish Alice again.”
“Love to shop on Lavish Alice website, I've shopped for a number of years now, always unique styles n designs with fab quality..
Always feel very stylish and elegant with my outfits I've purchased.
Hardly ever have to send things back, but on an odd occasion I have, the professionalism and quick response is superb..”
