LAURA BOND Reviews

Name: LAURA BOND
Rating: 4.80

4.8 Rating 1,444 Reviews

95 %

of reviewers recommend LAURA BOND

4.8

Based on 1,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About LAURA BOND:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely staff and beautiful jewellery, definitely worth a visit if you’re looking for quality pieces!”

Helpful Report

Posted 2 months ago

Hi Hannah, Thank you so much for your lovely review! 💖 We're delighted to hear that you enjoyed your visit and appreciate our jewellery and friendly team. We'll hopefully see you again soon! Team LB x

Posted 1 month ago

“Really helpful customer service team. Beautiful earrings, the labret design is really easy to put in. I wish you could buy the fronts on their own.”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for your lovely review! 💖 We're so glad to hear that our customer service team was able to help you and that you’re loving your jewellery - thank you for your feedback! Team LB x

Posted 1 month ago

“Always a great experience at Laura Bond! New Tragus piercing to add to the collection, the lady on the front desk was ever so helpful in helping to pick the perfect earing to go with my growing collection of LB studs! Sarah made the whole experience pretty much pain free and relaxing, the customer service as always was excellent, while I was in I also took the opportunity to down size some labret posts and use the recycling scheme, which is brilliant and a nice little saver.. Now to decide on the next one, it really is addictive especially when there's so many stunning earrings to pick from!”

Helpful Report

Posted 2 months ago

Hi Wendy, Thank you so much for your fantastic review! 💖 We're thrilled to hear that you had another great experience with us and that our team has helped you find the perfect earrings for your growing collection! Can't wait to see what your next addition will be – we have so many stunning new pieces waiting for you! Team LB x

Posted 1 month ago

“Laura Bond has been a real find. Their jewellery is beautiful and I have now purchased several earrings and necklaces which I have been delighted with. Their customer service has been amazing - in terms of speed of response, helpfulness and kindly sorting out an issue - they give customer service we all dream of. I am a very happy customer and will continue to be so for years to come.”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you so much for your wonderful review! 💖 We're thrilled to hear that you've found our jewellery to be beautiful and that our customer service team has been able to assist you in such a positive way. Your happiness is our top priority, and we look forward to continuing to bring you new pieces for years to come! Team LB x

Posted 1 month ago

“I was travelling and decided to pop in becasue, jewellery, but also becasue it was so aesthetic. I find some jewellery stores and/or piercing studios to be a little pretentious, but not here. The ladies behind the counter were all so friendly. I ended up getting spur of the moment piercings and was very satisfied with the professionalism and care they took throughout my time, from selecting the pieces to the placement and piercing. Definitely recommend.”

Helpful Report

Posted 2 months ago

Hi Katrina, Thank you so much for your amazing review! 💖 We’re thrilled to hear that you enjoyed our aesthetic and found our team to be friendly and approachable. It's wonderful to know that you felt well taken care of during your appointment! Your recommendation truly means a lot to us. Team LB x

Posted 1 month ago

“Awe I am so glad I found you!!!! I was sow excited to visit and had a lovely experience having two piercings. The staff were all super friendly and helpful. I didn't feel rushed and everything was explained thoroughly. I love my new jewellery and the after care info has been really helpful. I will be back for more! I've already recommended you to everyone!”

Helpful Report

Posted 2 months ago

Hi Emma, Wow, thank you so much for your fabulous review! 💖 We're absolutely delighted to hear that you had such a lovely experience with us and that our team made you feel welcomed and informed. It's wonderful to know you love your new jewellery and found our aftercare info helpful. We can’t wait to see you back for more! Your recommendations mean the world to us! Team LB x

Posted 1 month ago

“The 2 tiny earrings I ordered are absolutely perfect. It’s really hard to find such small sizes elsewhere. The customer service is also amazing!”

Helpful Report

Posted 2 months ago

Hi Katarina, Thank you for your lovely review! 💖 We're so glad to hear that you found the perfect dainty earrings and that our customer service met your expectations. Your satisfaction means the world to us! Team LB x

Posted 1 month ago

“Excellent service lovely products spent alot of money on the products love the product”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you so much for your glowing review! 💖 We're thrilled to hear that you love your new jewellery. Your support means everything to us! Team LB x

Posted 1 month ago

“Lovely white gold stud for my tragus. I was having a lot of trouble with it as my ears are sensitive to other metal as soon as I put this in I’ve had no irritation! Laura Bong is now my go to for all my earrings!”

Helpful Report

Posted 2 months ago

Hi Lisa, Thank you so much for your amazing review! 💖 We're thrilled to hear that your new stud is perfect for your tragus and that it’s been a comfortable experience for you. It means the world to us to be your go-to for earrings now! Team LB x

Posted 1 month ago

“It was a very good experience, the shop is beautiful and pristine. The Staff are lovely, kind and very helpful.”

Helpful Report

Posted 2 months ago

Hi Carol, Thank you so much for your wonderful review! 💖 We're delighted to hear that you enjoyed your experience visiting our boutique. We look forward to welcoming you back soon! Team LB x

Posted 1 month ago

“I'm really pleased with my two earrings. I love that, for internally threaded labrets, they have a really long thread on them; they feel so secure. I'll definitely be back.”

Helpful Report

Posted 2 months ago

Hi Liz, Thank you so much for your fantastic review! 💖 We're thrilled to hear that you love your jewellery. We look forward to seeing what you choose next! Team LB x

Posted 2 months ago

“The staff were absolutely amazing and couldn’t help me and my daughter enough when we visited, from start to finish the experience was truly amazing, spending time advising on piercings and jewellery. A gorgeous stunning little boutique. Thank you so much, we can’t wait to visit again xx”

Helpful Report

Posted 2 months ago

Hi Jenny, Thank you so much for your lovely review! 💖 We're overjoyed to hear that you and your daughter had such a fantastic experience with our team. We can't wait to welcome you both back to our boutique soon! Team LB x

Posted 2 months ago

“A fantastic experience from the minute I walked in! The girls are so friendly and helpful. My piercer was so reassuring and gentle 😊 X I would highly recommend anyone considering a new or first piercing to go to Laura Bond X”

Helpful Report

Posted 2 months ago

Hi Lisa, Thank you so much for your amazing review! 😊 We're thrilled to hear that you had a great experience with us and can't wait to welcome you back for your next piercing! Team LB x

Posted 2 months ago

“I'm pleased with my purchase. My piercing was packed in a nice box, delivery was speedy, and the piercing itself is perfect and of great quality. I will purchase from Laura BOND again :)”

Helpful Report

Posted 2 months ago

Hi Ewelina, Thank you for your wonderful review! 💖 We’re delighted to hear that you’re pleased with your purchase and that everything from the packaging to delivery met your expectations. We can’t wait to see what you add to your collection next! Team LB x

Posted 2 months ago

“Popped in on the off chance of a slot to have two of my beautiful earings backs replaced with shorter pins, which I was able to do with no issues. Great service, lovely ladies, will be back soon for another new piercing!”

Helpful Report

Posted 2 months ago

Hi Heather, Thank you for your fabulous review! 💖 We're thrilled to hear that you had such a positive experience with us. It’s always great to see our lovely customers leaving happy! We can’t wait to have you back for your new piercing soon! Team LB x

Posted 2 months ago

“Friendly and helpful staff. Beautifully designed jewellery. A bit expensive but reflective of the quality. Not your average piercing parlour, soft, classic aesthetic is a great change!”

Helpful Report

Posted 2 months ago

Hi Eve, Thank you for your lovely review! 💖 We're so glad to hear you had a great experience visiting us. We're always aiming to provide a unique experience that stands out from the usual piercing parlours. We hope to welcome you back soon! Take care, Team LB x

Posted 2 months ago

“Beautiful shop. Gorgeous jewellery. Slightly disappointed I couldn’t bring my Daughter into the shop when purchasing my new earring. Not everyone has someone to help with their kids.”

Helpful Report

Posted 2 months ago

Hi Emma, Thank you for your kind review! 💖 We're so pleased to hear you enjoyed our boutique and found our jewellery gorgeous. We understand how challenging it can be to juggle childcare with other commitments and I'm sorry you were disappointed with our store policy. We truly appreciate your feedback. We hope to see you back soon! Take care, Team LB x

Posted 2 months ago

“Lovely item. Very comfortable to wear - I have very sensitive ears and I have had no problems wearing my earring ,as even the white gold is nickel free”

Helpful Report

Posted 2 months ago

Hi Hilary, Thank you for your wonderful review! 💖 We're delighted to hear that you found our earrings comfortable and that they suit your sensitive ears perfectly. We truly appreciate your feedback and hope you enjoy wearing your new jewellery for a long time to come. Team LB x

Posted 2 months ago

“I’ve wanted my conch pierced for a year and half and one day last week I decided to walk into Laura Bond and not back out! I had the most beautiful service girls on the shop floor were not only accommodating but super friendly and calming even helped me pick out the right jewellery! Sarah took me through and talked me through everything and she was so super sweet and honestly by the time I took a breath the piercing was in! It’s healing like a dream and I’m honestly so happy. Thank you to Sarah and all the team. If you are like me and your scared because you don’t have piercing's but you want it just do it and go here because you’ll not regret it! They’ll take care of you 💕”

Helpful Report

Posted 2 months ago

Hi Samantha, Thank you so much for your amazing review! 💕 We're thrilled to hear that you decided to get your conch pierced with us! We’re delighted that your experience with us was great and that you’re happy with your new piercing! Happy healing and we hope to see you again soon. Take care, Team LB x

Posted 2 months ago

“Always a pleasure visiting Laura bond. Girls are always so friendly and make the whole experience so enjoyable.”

Helpful Report

Posted 2 months ago

Hi Stacey, Thank you for your lovely review! 💖 We’re so glad to hear you enjoy your visits to Laura Bond and that our team made your experience enjoyable. Your kind words mean the world to us, and we can’t wait to welcome you back again soon! Take care, Team LB x

Posted 2 months ago

LAURA BOND is rated 4.8 based on 1,444 reviews