Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derbyshire
Rating: 4.79

4.8 Rating 3,660 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,660 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ,
Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derbyshire
DE22 1DZ

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Land Of Rugs 5 star review on 30th July 2026

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very high grade rug, extremely pleased with the product. The shipping time was super fast. Nothing to complain about. Family loves the rug. I could not be more pleased.”

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“I love my new rug from Land Of Rugs. It is very good quality and was delivered promptly. I wouldn’t hesitate to recommend Land Of Rugs to friends and family. Their website was easy to use and had a plethora of choice.”

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“Pleased with quality and colours of rugs Service and delivery were very good”

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“Good choice of quality rugs and speedy delivery. Brilliant.”

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“Lovely company to deal with the the rugs are PERFECT! They arrived swiftly and well packed (minimal packaging too) and Joel was very reassuring that they were in stock when two other companies e v e n t u a l l y told me my order was currently out of stock although that was not stated on thier website. My first call in future rug purchases will be LOR.”

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“Easy to order on line and delivered in two working days, Good quality rug which we are very please with”

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“Easy and smooth purchase. and quick delivery and keeping me informed of delivery status. Fab rug, good quality as described. Will shop again.”

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“Brilliant service. Rug is just what I wanted. Sheila stenning”

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“The rug arrived in good time as promised. Ordering online was straightforward n simple. The product is just as it looks on the website. I am truly happy with my purchase.”

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“Very fast and professional company. Very good quality rug, extremely pleased with my purchase.”

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“We have bought two rugs from Land of Rugs. They arrived quickly and packaged well. Both were as described and really good quality. Thank you 😊.”

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“Slow responses to email questions. Even slower delivery of rug. 11 days to receive an in-stock product is unacceptable. On plus side Land of Rugs were cheap in comparison to other sellers for equivalent product. Doubt I would use company in future.”

Helpful Report

Good Afternoon Marie, Thank you for your review, we value all reviews as this allows us to see where our service is both excelling, and also areas of improvement needed for us to focus on. We are sorry that you were not satisfied with the delivery time and also the response time from our Customer Support Team. We have investigated this for you to understand what has happened. With regards to delivery, usually this is a much quicker process than what you experienced. We do state 5 working days, however from point of purchase, your rug was delivered in 7 working days which we do apologise for the delay in receiving your rug. Sometimes during sale periods, we do see an increase in delivery times whilst our team in the Warehouse are very busy but generally manage to stick within this time frame. In most instances, our rugs are delivered within 2 to 3 working days. We have also had a look into your query regarding the response from our Customer Support Team. We can see that you did email us on Saturday, and we responded to you on Monday. Our Customer Support Team are in the office each day from 11am Monday to Friday. Therefore, they were back in touch with an update within a couple of hours of being in the office on the next business day. We were then back in touch on the Tuesday with a further update on your order. We apologise that this appears to be a slow service, however we do our upmost to maintain our high level of Customer satisfaction by following our strict systems and processes that are in place. If you do have any additional queries, please do not hesitate to contact us, we are more than happy to assist where possible. Kind regards, Land of Rugs

“very good quality rug only fault i have is its takes an age to fully uncurl on the corners.”

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“Love my new rug. Arrived promptly. Lovely colour and has pride of place in my lounge”

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“The delivery was super quick, ordered on Sunday evening and received my rug by Tuesday morning. Rug is great quality, really thick and looks exactly like the picture.”

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“I cannot fault the service, I spoke with a lady who was very helpful when I placed the order on the phone”

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“Delivery was quick, I did call Land of Rugs for tracking information as I didn't receive any from the courier company. They quickly got this for me and the rug was due to be delivered later that day. We love the rug and will more than likely return for a further purchase once the Dining Room has been painted.”

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“Great Service, Great Quality!”

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“Excellent, got this for my daughter's bedroom, she thinks it's beautiful. I want one in a different colour. First class service, arrived before it was supposed to be delivered. Very pleased.”

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“good quality rug ,delivery excellent all together very pleased.”

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Land Of Rugs is rated 4.8 based on 3,660 reviews