Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 6,268 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,268 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to check on availability of the light bulbs I needed and checked by speakiing on the phone to a very helpful member of staff. the correct bulbs were delivered by post to me.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found our staff helpful and that the correct bulbs were delivered by post. If you ever need anything else, just let us know—we’re here to help.

“Took a short while but arrive in good order”

Helpful Report

Thank you for the 5-star review! We’re glad to hear the lamp arrived in good order. If you ever need anything else, just let us know—we’re here to help.

“The lamps will fulfil the need of replacing current faulty ones.”

Helpful Report

Thank you for the 5-star review! We’re glad to hear the lamps will fulfil your replacement needs. If you need anything else, we’re here to help.

“Excellent lamp..easy to fit and really bright.perfect security lamp.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found the lamp easy to fit, bright, and perfect as a security lamp.

“Well I bought some lamps from these characters a while back. I paid for next day service with the understanding that the bulbs for the dimplex heater would arrive on the Monday because of the weekend. After paying I got an email stating that they would have to be ordered in and would take 3 to 5 working days to arrive. And that I would get a refund for the next day service. The lamps arrived, thank you but no refund was received. I contacted to ask for the refund on principal not because I need 12 pound and have never heard from them again. I could have got the bulbs from other companies but chose this one for the next day service. Thank you for giving me the opportunity to warn others.”

Helpful Report

Thank you for taking the time to share your experience. We will review your order and ensure the £12 refund is processed if it hasn’t already. Please reply with your order number or contact our customer service so we can resolve this quickly. We appreciate your patience and apologise for the inconvenience.

“This is the second time I have used Lamps2udirect. I had an issue with delivery which was supposed to be 48 hours; but took 7 days. Nothing to do with Lamps2udirect, as the parcel had a 48 hour label on it when it arrived. I was refunded the 48 hour charge with no quibles. I will definitely use them again.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you had a smooth experience from start to finish and that the delivery issue was resolved with a refund. We appreciate your repeat business and look forward to helping again. If you ever need anything else, just let us know—we’re here to help.

“Prompt service, thank you.”

Helpful Report

Thank you for the fantastic 5-star review! We’re glad to hear you found our service prompt. If you ever need anything else, just let us know—we’re here to help.

“Good supplier. Prompt delivery.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you had prompt delivery from a good supplier. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“Always available good service and prices”

Helpful Report

Thank you for the 5-star review! We’re glad to hear you found our service and prices always available. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“This is the first purchase I have had from Lamps2udirect - they were able to provide an old technology lamp I was sorting - which was difficult to find elsewhere. Although it took two or three weeks to acquire the elements purchased - Lamps2udirect kept me fully informed. Great price Excellent service Thank You.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear you found us helpful in locating the old technology lamp and that we kept you informed throughout. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“Took a long time to arrive, but product good.”

Helpful Report

Thank you for your review. We’re glad to hear you’re happy with the product, and we apologize for the delivery delay. If you need anything else, we’re here to help. Kind regards, Lamps2udirect.com

“Ordered some under cupboard led lights to replace older fluorescent ones. Arrived promptly and a breeze to fit.”

Helpful Report

Thank you for the fantastic 5-star review! We’re really glad to hear the lights arrived promptly and were a breeze to fit. If you ever need anything else, just let us know—we’re here to help. Kind regards, Team Lamps2udirect.com

“Easy to order. Arrived as expected within a few days. Worked perfectly”

Helpful Report

“Just what I wanted”

Helpful Report

“Really happy with my purchase of led strip tape.”

Helpful Report

“I bought a replacement fluorescent tube for my holiday home.Unfortunately my husband was hospitalised shortly after it was delivered and I was unable to visit the home to fit the tube until over 2 months after delivery. I found the tube was not the brand that was advertised on the Lamps2udirect website,but a generic unbranded one.Nor was it the length advertised.It was shorter than shown on their website and did not fit in the housing. I emailed them to explain the situation,but they failed to respond at all. I acknowledge that I didn't contact them quickly due to unforeseen circumstances,but I expected a response nonetheless. I would not use them again nor recommend them to others,as they falsley advertise a branded product with incorrect details about the product. Update: Lamps2udirect contacted me and after sending them photos as evidence,they said they would send another replacement tube when they ame back into stock. I emailed Lamps2udirect at the end of February,as I had noticed them back in stock. They did send one that was the correct length,but was 3500k and not 2700k like the original one. Unfortunately the bulb surprisingly looks very yellow and dull,especially as I have another original 2700k tube still working next to it. It looks awful. I wouldn't buy one again.”

Helpful Report

Thank you for sharing your experience. We’re truly sorry for the confusion and the lack of communication regarding your replacement tube. Please contact us with your order number or reply here so we can try and find out what went wrong.

“Arrived on time well packaged. Do problems. Will purchase again.”

Helpful Report

“the only i found was post was slow but i will still buy from you again”

Helpful Report

“1500w ir lamps came promptly and were well packaged. Items themselves as described though the tails were much longer than when bought previously (not a problem, just unnecessarily long).”

Helpful Report

“Easy to order from, prompt delivery and very well packaged. Excellent service, will definitely order from again.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 6,268 reviews