Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality handbag and excellent service as always”

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“Beautiful bag super quality thank you 🙏”

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“I loved my boots but they didn’t fit. I had to return them. I was a little shocked to find out that there was no free returns and the company advice is to return it tracked with cost me nearly £7 For this reason only I won’t use the company again.”

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“I ordered a leather holdall as a present. It was exactly as the photos when it arrived. Great quality product and was delivered really quickly. Great service.”

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“Fantastic value”

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“My jacket arrived as promised. Everything about it is exactly what I wanted so I'm really pleased. The only downside was that, a day after receipt, Lakeland sent me a discount offer - 20% off leather jackets! Talk about rubbing the salt in.”

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“Great quality.”

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“Very pleased with leather Credit Card holder. Very quick delivery.”

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“Ordered the Fairfield Leather Cross Body Pouch Bag in Black online & it arrived the next day. It is beautifully made & perfect for the job.”

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“My order was packaged very well .The sale reduction on the price was excellent and the item was exactly what I required .I have purchased other items in the past from Lakeland Leather and been highly satisfied with them too.”

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“Very efficient service”

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“Very disappointed in the packaging. I bought a cross body handbag, a week-end hold-all, a jumper and a make up bag. All the items were in plastic bags with each one having a big rip in them. Makes me wonder if these were returns?”

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“I ordered online and my gorgeous black Gleve leather jacket was delivered within 2days. I'm so pleased with the quality of the leather and just how soft it is. I love it so much I can't wait for the opportunity to be able to wear it. Lakeland Leather were also very helpful when I emailed them a question. They were prompt to reply. I can't praise them enough. The service I've received has been excellent so I wouldn't hesitate in recommending them to anyone wanting a new jacket or handbag.”

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“I have bought several items from Lakeland Leather and have loved every single one of them, my partner too. Between us we have jackets, gilets, bags, belts and hats. We love the quality, the service and the friendliness (been into the shops as well in Kendal and in Windermere). The quality of the products is awesome and my latest purchase is no exception - my sheepskin gilet is soft and snuggly and will be a real asset to my winter wardrobe.”

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“I am very pleased with the lovely leather cross body bag - the leather feels and looks good, and it's very well designed with so many useful pockets. I feel a bit mean about reducing the stars over packaging, and having looked up your site, I do understand the need for anonymity presumably to avoid it being stolen en route. However, it is a nice quality product and I do feel that your rather nasty cheap packaging (2 thin plastic bags) lets your brand down. A plain recyclable cardboard box or thick paper (see Seasalt bags) would look a lot better and would protect the product inside too. Currently, if something pierced that packaging en route, it would go straight through to the leather and scratch it.”

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“Good service quick delivery”

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“I have been a customer for many years. The quality of their leather outerwear remains very high and the jackets are a real pleasure to wear. You get great value from Lakeland”

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“Very quick delivery, and amazing quality of the bag. I was pleasantly surprised with the quality of leather and very reasonable pricing policy of Lakeland. Keep up the good work, I will recommend you guys to my friends! Much better than shopping for high street brands that sell faux leather, that's for sure”