Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order got my item asap after ordering came with in the delivery time slot”

Helpful Report

“Very pleased with the handbag I ordered - leather is of good quality and it matched its online description. Delivery was prompt and I was kept informed. First time I've used this company and would recommend.”

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“I bought a navy bag, lovely in the sale but no way would I have spent nearly £90 for it. It was just OK at half the price. Leather was soft and it was just want I wanted.”

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“When I eventually found my boots that had been delivered to another house in my street even though I was in and saw the van pass my window(I had been given no address where my boots had been delivered) I tried the boots on only to discover they were made for people who have extremely slim legs as I have never had any trouble with regular knee high boots before. I suggest you have calf measurements or stipulated that they are slim fitting to save people the time and expense of having to return them. This is the first and last time I will order from this company”

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“Excellent service, quality boots”

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“Good Web site and fast delivery ..jumper as described and sizing correct”

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“A superb quality bag.”

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“Purchased two handbags for Daughters' birthdays - excellent selection available; superb quality and most efficient and speedy dispatch. Very happy and satisfied - highly recommend - thank you Lakeland.”

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“Very pleased with my jacket. Excellent quality and value for money. I am a size 14, Ordered a size 14 and true to size.”

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“Great product”

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“Love my new leather bag from Lakeland leather, very well made, has the capacity and zip compartments which I prefer, and best of all got it at the right price in the sale! I would definitely order from this company again.”

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“I am extremely disappointed as it is now 11 days since I placed my order and still no sign of it being delivered to my local store.”

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“Excellent service and delivery. The jacket is GORGEOUS, softest leather I have ever felt. I have very long arms and the sleeves are perfect.”

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“I have used this company a few times over the years,and can honestly I never had any problems good were always of a good quality and good value, Many thanks R B”

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“I have ordered bags and jackets from LL and have been delighted with every purchase. The quality of the leathers used is so good. Soft, supple and lovely colours. Their sale offers are always good to look out for.”

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“I'm still waiting for the item I ordered so the review is for their customer service after the initial delivery went wrong. They were very helpful and they are arranging for the item to be redelivered using a different carrier.”

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“I have bought items from this shop before and have always been very pleased with the quality and the exceptional service, this time was no different, would highly recommend.”

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“came nicely packaged and surprisingly quickly and the product is beautiful. very happy”

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“Beautiful soft leather, great style and colour. Delivery was refreshingly brilliant!”

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“Wonderful bag just as description ordered early in day and was delivered following day. That’s what I call great service. Well done Lakeland Leather”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews