Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,514 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

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“Beautiful quality purse and exactly as described. Good delivery and well packaged.”

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“I've been buying leather jackets for over 40 years, I've probably had 5 or 6 from Lakeland, always professional, great quality and top notch. Thank you”

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“Great service with regular updates and accurate time slots”

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“Excellent quality and prompt delivery”

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“My husband gave me the gift of a black, cross-body bag, with 'books' feature. Excellent soft leather, impressed when opened to find a protective cotton bag. Which I love. Quality in a time of challenge. Thank you.”

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“Purchased a wallet for my husband. He loves it, fantastic quality and beautifully presented in a made to measure box, which made it extra special. Value amazing and prompt delivery.”

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“Great quality leather jacket… thankyou”

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“Had to keep sending back the sheepskin gilet until I got the right size for my wife, but it was really easy to do and now have the right one and it is exquisite. Thank you”

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“Lovely jacket very pleased with it can't wait to start wearing.”

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“Ordered a pair of Leather gloves which I already had. Received a full refund easily .Also purchased a Leather card holder in the Sale . Looks nice and feels and smells nice . Certain it’ll have the usual quality item I have ordered previously . Many thanks”

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“Order a cross body handbag and the description was incorrect so the strap was way too short. Customer service was not a good experience and I then had to pay for return of the bag out of my own pocket. Will never buy from this company again.”

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Hi Jane, Sorry to hear that you're still unhappy with our response. As we explained (with photographs) in our initial response, the measurements provided on the website for the strap length are correct. The strap is adjustable, using the buckle, so the maximum length we state is for when the strap is fully extended. After receiving the bag back, and extending the strap, we did offer to return the bag to you, but you refused. Kind Regards Lakeland Leather

“I love my red leather jacket, so soft, so well made. Plus their customer service was outstanding in their York branch. I would recommend that if you are looking for a good quality jacket then pop along to your nearest branch 🥳🥳🥳🥳🥳”

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(York) -

“Great delivery, nicely packed, good quality leather. In my case the size that fit was on size smaller.”

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“Loved my leather jacket beautiful and the leather is so soft , really good quality excellent fit ,and the price was right”

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“Order was dealt with promptly and safely. I was able to track goods and I was advised of time of delivery ahead of time. Goods (boots) were lovely and exactly as advertised.”

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“Excellent quality,style and the perfect size for a weekend away.”

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“I ordered boots via Lakeland Leather's website. The process for ordering was very easy and quick. Goods delivered within stated timescales. Boots received were as described on the website and true to size. Would order from Lakeland Leather again.”

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“The mittens are really good quality and I am sure my sister will be delighted with them. First class delivery service as well.”

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“great company very easy to deal with and fast delivery and returns so quick.”

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“Very pleased with purchase, excellent quality”

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Lakeland Leather is rated 4.8 based on 7,514 reviews