Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I prefer to order via a voice rather than through a website so I rang to place my order of two phone bags. First time I rang I was told I would have to ring back because the sales team were on a training day. I rang back the next day and was able to place my order successfully. Sadly I wanted one in a laser colour and one in navy but those two colours were not available at the sale price so I had to have one amethyst and one black. Not ideal but worth the sale price. Would have preferred not to have black but the bags are for my grandchildren who are sisters so I didn't want two of the same colour. My order was courteously taken and expedited. Thank you.”

Helpful Report

“I am very pleased with the leather Gilet I bought, it is a good fit, is warm and a nice colour. However, I would have welcomed more advice about how to look after the leather.”

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“Ordered on line but DPD delivered to a local drop off point. This was a 8 mile journey to collect the item, pointless ordering on line if unable to leave items in a safe place or with neighbours. Will not use on line service again.”

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“Excellent service from everyone, the assistant at the shop wrote down all the details required to enable me to order on line having first checked they had the size I wanted as they had none in the shop. Easy to place my order on line. My beautiful jacket arrived within 3 days neatly packed with care instructions. I phoned the company to order the protective cream and again spoke to a lovely lady and my product arrived the following day. Superb service !”

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“I ordered 2 entirely different types of top's, one of which I adore and will wear through the winter months, the other is a summer top for next year. Both items are good quality.”

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“Absolutely love the jacket. Exactly what I have been wanting and looking for”

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“It was a lovely jacket beautifully made, beautiful colour and fur unfortunately I had to returned it as it says UK size 10 but it was definitely bigger than size 10. Gutted to return it back. Lakeland should returned my postage as it was not the right size manufactured.”

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“Good service. Very happy with the quality”

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“Slightly difficult to close with stud fastening”

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“A really lovely bag. High quality leather. Such speedy service. From order to delivery in 48 hours. Also very much cheaper than buying on the Next website!! Very happy customer.”

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“Have ordered from you on many occasions and always very satisfied Good quality Good service”

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“I was very pleased with my jacket it was packed with care and I look forward to many years wear.Sometimes when ordering on line the garment is not always the same as advertised but I cannot say that about your company thank you”

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“I ordered a pair of boot. good quality, it was ashame they were too big, I returned them , and the company so easy to find the way to contact.this is customers needs. I ordered another good , it is jacket so good , and warm , I love it.”

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“Excellent quality”

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“Good quality and prompt delivery _ you get what you pay for”

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“First class service, delivered on time and quality product.”

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“I recently purchased a small purse from Lakeland. I was so pleased with the lovely soft quality leather and the versatility of the item. Coins,card ,paper money and a very good key chain all in one small item. Excellent value.Good service. Everything you want.”

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“My gilet arrived very quickly and I’m very pleased with it. The sheepskin is of a high quality and the workmanship is excellent.”

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“Wonderful quality item; arrived very quickly and beautifully packaged. Very happy with my experience of Lakeland Leather”

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“Fast delivery, good quality”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews