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Lakeland Leather Reviews

4.8 Rating 7,444 Reviews
96 %
of reviewers recommend Lakeland Leather
4.8
Based on 7,444 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Lakeland Leather Reviews
Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026
Paula C
Lakeland Leather 5 star review on 18th December 2025
Alison P
Lakeland Leather 5 star review on 27th September 2025
Anonymous
Lakeland Leather 5 star review on 21st September 2025
Paula L
Lakeland Leather 5 star review on 1st September 2025
Zornitsa P
Lakeland Leather 5 star review on 1st September 2025
Zornitsa P
Lakeland Leather 5 star review on 16th August 2025
Niesha G
130
Anonymous
Anonymous  // 01/01/2019
I found the service was very good but the styles of the jackets are very dated. I think it would be a good idea if you could do more up to dates styles with a better quality leather.
Helpful Report
My bag arrived promptly well packaged. It is exactly what I wanted good quality leather well finished good zips on pockets I would recommend
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Excellent service with fast delivery
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Speedy service and excellent product. Recommend.
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Love my jacket fits perfectly & quick delivery. Haven’t worn it yet as bought it in sale ready for the winter
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Exactly what I wanted, nicely packaged & lovely quality. The order came very quickly. I was very pleased with the goods & the company.
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I bought a leather handbag for my wife's birthday which was delivered promptly and most imp[ortantly she was delighted with her new handbag. Very happy with the product and service provided bt Lakeland Leather.
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A beautiful soft leather bag of excellent quality. I could not have brought better.
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Excellent product and excellent service.
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Received gorgeously soft navy leather cross body bag. I don’t like big handbags and this is exactly the right size for everyday use. I love it.
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Very pleased with my handbag - just what I'd been looking for. Beautifully soft leather and suitable for everyday or smarter use. Excellent service from Lakeland with speedy delivery.
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Product was as described and nicely boxed. I had some issues with delivery- DPD quoted a day and time then said I’d refused the delivery when the picture wasn’t even my home. I waited in all day as they tried to get them to come back. Ended up having to come home from work the next day instead 🙁 Appreciate this is a DPD issue but did affect the order experience so can only rate a 3.
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I ordered a washbag as a birthday present. I was very impressed with the quality and the value
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Lovely jacket very soft leather,good price as it was in the sale
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Easy to order great site Arrived early and lovely leather jacket 😍 👌
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Lovely jacket and great service
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I received my bag very quickly and was very pleased with it. It is great quality, will be very useful as it has two main compartments, two pockets and a couple of zipped pocket. I was particularly pleased that I got just what I wanted and it was in the sale, so I got it at half price!
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Ordered a Waverton Tote bag but received the cross body version. (Nice bag but not what I wanted). Phoned Customer Care and spoke to the lovely Jasmine who couldn't have been more helpful. Order sorted very quickly which I received swiftly. Bag received is fabulous - wonderful quality. Thank you Jasmine and of course Lakeland Leather !!!
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My second Lakeland leather jacket (1st bought on line) and the quality and style is absolutely fantastic. Delivered as promised. If I need another jacket I will definitely buy from Lakeland. Many thanks
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I'm delighted with my leather jacket, from the prompt free delivery in excellent packaging to the quality and fit of the jacket. The price too was very competitive. I'm sure it will be worn for many years to come.
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Lakeland Leather is rated 4.8 based on 7,444 reviews