Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,442 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th December 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, absolutely delighted with my new bag. Fabulous quality for the price I paid.”

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“Ordering on line very easy, description of product and photos exact match. Easy payment methods. Kept informed of delivery status and when my handbag arrived it was very well packaged. I have recommended you to friends and family and will definitely use Lakeland leather in the future”

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“Lovely bag, exactly as described, prompt delivery”

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“Great communication from dispatch to delivery which was very quick. The bag came well packaged and is excellent quality leather. I'm very happy with this purchase as it was given as gift.”

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“I have bought two black back packs and two black wallets and I am delighted with the look and quality of the items - beautiful”

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“Bought a leather weekender bag. It was NOTHING like the photo (same bag, different colour). I understand differences in colour due to screens and whatever but that was 100% not the same bag. I assume the photo had been heavily edited. Absolutely gutted as I'd had that in my basket for months. Quality of the bag seemed OK but I didn't fully inspect it so can't really comment. Gave 2 stars because the refund was processed was very fast.”

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“A really lovely hold-all. The nubuck leather is beautiful - very classy.”

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“I had been looking for a certain sort of purse for ages and found it on the Lakeland leather site. Extremely pleased with my small purse for my smaller bags.”

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“Good customer service on returns, prompt and informed.”

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“I love all my items. Fantastic and good value for money.”

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“Beautiful handbag, great quality, bought as a gift for my mum who absolutely loved it, plus it arrived day after purchase!!”

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“Lovely quality purse, arrived quickly. Very pleased with purchase”

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“The leather protector works well to protect my new jacket. But ... I received one bottle instead of the 2 ordered, and had to pay additional unpaid postage on the package which arrived via Royal Mail despite being sent UPS. Customer services were very thorough at sorting this out, sending my secod bottle and refunding the extra costs.”

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“Really pleased with my item very quick delivery and good quality”

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“I bought dark brown leather chelsea boots not too while ago because I ruined my light tan chelsea boots by using the wrong polish last week. I gotta say, I absolutely love these boots, the build quality is exceptional with solid traction and goodyear welt. They fit me well, I didn't need to break them in like other leather products. It was a perfect fit straight out of the box. I would recommend it to anyone who's looking for leather chelsea boots. You won't regret buying it. Just don't do something moronic like me by using the wrong shoe polish color and you'll be good.”

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“Lovely bag however I had to return it as it was faulty on the strap”

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“Very pleased with my shacket from your company. Couldn't believe when it was delivered the next day. Please re-consider opening a shop again in the Newcastle area. Doreen Lambert”

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“Easy to order. Item came when expected. The item looks and feels high quality. It fits everything I need to fit into it. Will recommend to others to look in here for items.”

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“Great fast service great quality”

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“I am delighted with my Lakes Book Leather Cross Body Bag in Tan. I previously bought a Lakes Book Leather Rucksack and received so many compliments that I opted for another bag with the same design. The bag is beautifully crafted and delivery was prompt.”

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Lakeland Leather is rated 4.8 based on 7,442 reviews