Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and speedy service and delivery”

Helpful Report

“I purchased a suede jacket for my wife online with Lakeland and I must say this company is superb. The first order was slightly to small but 1 phone call and a exchange was sorted out and they paid the return postage!!. The replacement has arrived and my wife loves it. Very well made and beautiful suede. Top company for leather goods. I would definitely give them my custom again. A++++”

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“The Man bag was bought as present and hasn 't been seen yet also not my purchase. For my opinion it seemed not quite as soft as it appeared online also darker in colour. So the jury is out at the moment. Five stars are for service, excellent.”

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“This is a great British company with fantastic products and Customer Service. I have many of their leather and sheepskin coats/jackets which are of superb quality. I have just bought the Parkgate Premium Sheepskin Duffle Coat in Tobacco Brown. This is an oversized model and you can easily go down a size if you want a more fitted coat. Many thanks to Justine from Customer Service for your assistance; a shining example of what service should be.”

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“Lovely bag, perfect size and great quality. Looks very elegant and timeless, it should last me many years!”

Lakeland Leather 5 star review on 27th September 2022

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“Unfortunately petite in size and your small size could do with being smaller. It will do but too much space in front area and I am 34". Other than that lovely soft leather.”

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“I can comment only on handbags and service - both of which appear to be excellent. The bag I chose was delivered promptly and is of excellent quality. I am delighted!”

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“Prompt delivery. Good product my mother was really pleased with her handbag.”

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“Beautiful burgundy jacket bought. Fab length. Covers my bum. Really soft leather. I love it”

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“The leather is very soft and supple. The fur lining makes the boots super warm”

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“I’m very happy with my purchase. Great colour and fit, true to its description and swiftly delivered.”

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“My parcel arrived as promised by Lakeland, the jacket is a lovely soft leather and the colour is what l wanted.”

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“I have just received my order of a leather trench coat which was at a very reasonable price. The design of the coat and the quality of the leather is beautiful, and I am delighted with it. I originally ordered the wrong size, so I contacted Lakeland Leather. It was quickly and efficiently replaced. Anna of the Customer Care team kept me informed at every stage and even made a credit to my account of the return postage on the coat which I didn't expect.”

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“The bag I bought was just what I was looking for, at a great price for a genuine leather bag. The speed of delivery was superb. Would buy from them again.”

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“I am very pleased with my bag. It arrived quickly and is very good quality, good price too!”

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“A beautiful well made handbag, I absolutely love it. Lakeland are an efficient company to deal with and most importantly the price was amazing I’ll most certainly keep using the company for a quality product”

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“Very impressed with speed of delivery, product packaging and the quality of the item”

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“Very good service bought online and very quick delivery”

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“I’m so pleased with the crossover bag I purchased from Lakeland leather. It’s good quality and made to a high standard. From time of ordering, dispatch and delivery was super quick. Thank you Lakeland Leather, I am a happy customer! 😀”

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“I have always had good service from Lakeland. Speedy delivery and fairly easy returns.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews