Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very nice tan leather women's belt for jeans. Flexible and smart. I like the twine stitching near the buckle, and the fact that the buckle has elegant curves in the design without it being clunky. Pleased with purchase, which arrived very quickly.”

Helpful Report

“wonderful service. easy to navigate website and ordering process and very stylish product. I love my new jacket , thank you.”

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“I love my cross body bag. It's small but it holds quite alot. The bag can go from day to evening which is a plus. It's beautifully made with true craftsmanship. The shipping was fast and the bag carefully packaged. I have never purchased from Lakeland Leather before, but will certainly do in the future and will recommend to family and friends.”

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“Really is “the best of British” great quality, leather is so soft I bought the mens leather gilet, have been looking for ages found this on Joules website, then looked directly at Lakeland, it a 44 chest but comes up bigger it’s what I would say sheepskin lined - I’m probably wrong but looks it, anyway fantastic quality, feels like it would last a lifetime very warm and comfortable, it’s a no brainier, and received it within 2 days, you need one of these Pete”

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“The shoes wete much 25.00 cheaper on line somewhere else - gutted you don’t do price comparison. In these hard times it would have been a great saving.”

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“The boots were delivered quickly. I followed the advice & ordered one size up and it is too loose to walk. I cannot return them as I have worn them once. But lovely color and design for the winter days.”

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“Excellent service, dispatch and help. I ordered this by phone as I wanted it quickly for a birthday present It was sent by carrier… Evri, quick and efficient. A beautiful handbag. Lovely soft leather. Perfect size for my daughter in law. I am full of praises for their excellent service and superb leather handbag.”

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“Polite and helpful staff at Chester store. Swift notification that my internet order was available. Very happy with my leather coat!”

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“very pleased with my purchase of a men's leather flying jacket. Well packaged, delivery instructions to courier was made very easy. 5 star”

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“Delighted with the quality, colour and fit of my jacket ordered online. Despatch was prompt and jacket well packaged. A very good service and would readily recommend.”

Helpful Report

“I bought the Levens Field jacket for women. I hadn’t heard of Lakeland but was encouraged by their reviews. The jacket arrived the next day, well boxed and perfect. The quality of the leather is so good and soft and not a mark on it. Fitted really well and a good price for a quality product.”

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“Very pleased with my Anthorn leather jacket in inca tan. Beautiful soft leather fits very well, simple but stylish.”

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“You phone them; they answer. You phone them after encountering a problem while ordering online and the same person who answers the phone can see what your order was and can actually try to help. Unheard of! Prompt despatch from online sales. There was a minor flaw in the leather finish of a product ordered online, to which a touch up attempt had been made. I would not have accepted the product in a shop, but easily disguised it.”

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“My slippers are fantastic, so comfortable.”

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“My Hubby loves the slippers. Good quality product that was quickly delivered. Great packaging that can be recycled. Will shop here again. Thank you .”

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“Love Lakeland Leather. Bought a jacket last year which I love. Recently bought a purse which was exactly as described - very pleased with purchase.”

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“Excellent service , good leather pouche for glasses at daily use .”

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“Love my new handbag. Lovely soft leather, great colour, perfect size and pockets in all the right places. Excellent service too!”

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“Fabulous service at the Gretna branch today, and great products. Quality and warmth in one package.”

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“I have bought quite a few jackets and shoes from lakeland in the past. They are always of good quality and look great and also the company is very efficient and quick and helpful so I would always recommend them.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews