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Lady Vintage Ltd Reviews

4.8 Rating 5,062 Reviews
94 %
of reviewers recommend Lady Vintage Ltd
Company Reviews Product Reviews
26,645
 Metrics Info
4.8
Based on 5,062 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Lady Vintage Ltd Reviews

About Lady Vintage Ltd:

Lady V specialise in fabulous and feminine dresses, inspired by the silhouettes of the 1950s and in breathtakingly beautiful prints. Available in Sizes 8-32 and designed for the modern figure, we are proud to manufacture all our dresses in London, UK.

Visit Website

Phone:

0845 6802927

Email:

info@ladyvlondon.com

Location:

Unit 15 Murrell Green Business London Road,
Hook
Hampshire
RG27 9GR

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kerrie
Verified Reviewer
“I have a few of your dresses and would like to buy more, but I really want pockets and only buy natural fibres, which unfortunately a lot of the dresses aren't.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The fit isn't great, quite loose - around the shoulders, in particular. Communication, although not terrible, wasn't great either.”
Helpful Report
Posted 3 years ago
Vicki S
Verified Buyer
“I'd love to write a review, but haven't received my dress yet as it has been sitting in Swindon since Saturday 😕”
Helpful Report
Posted 3 years ago
Angela G
Verified Buyer
“I didn't realise the dress material was a heavy lycra and although it was very stretchy it was stitched around the waist which had no give? making it difficult to get on. The dress was actually too big but when I tried it on I could hear the stitching pull!! Different material with a zip up the side would have been better. Im gutted as loved the styles and designs but not for me im afraid.”
Helpful Report
Posted 3 years ago
Deb G
Verified Reviewer
“I am very happy with my Halloween dress. Excellent fabric design, style and quality. I was not happy with their customer service, especially with this being a first purchase from this site. For whatever reason my order to the USA went from the UK to Belgium to USA. I contacted them twice to ask why the order was going to Belgium (it did not appear to be ultimately heading to the USA as per the tracking email) but never received a reply. It would be nice to explain to customers that their order is routed as such so that they don't think there was a mix up to where they won't be receiving their purchases.”
Helpful Report
Posted 3 years ago
Hello Deb, Please be advised we use a partner company called Global-E for the management of our International Orders at Lady V. They are the company responsible for your payment, shipping and any subsequent returns of your order. Unfortunately I am unable to see any email on our system so this may have gone through to global-e. I am sorry to hear of the delay with your order but hope you are happy with your new purchases. If we can be of any further assistance please contact info@ladyvlondon.com
Posted 3 years ago
Lorraine
Verified Buyer
“Love the skirt my only gripe would be with the plus size it would be nice if the hem line is slightly longer at the back for bigger bottoms”
Helpful Report
Posted 3 years ago
Hana
Verified Buyer
“Beautiful skirt however the sizing wasn’t clear 24-28 is too broad. However, I’m happy I stuck with my gut being between 22-24 I went for the bigger size and I’m so pleased I did because I think it comes up smaller.”
Helpful Report
Posted 3 years ago
Anonyme
Verified Buyer
“I bought 2 dresses as I was very satisfied with my last order. One of the dresses is ok though it fits a bit large for a size 8. The other one fits tight, it is too long and the zipper is damaged and doesn’t work properly. I have to get the zipper replaced even before wearing the dress.”
Helpful Report
Posted 3 years ago
Hello Gabrielle, please contact info@ladyvlondon.com regarding your faulty dress so we can look into this further for you.
Posted 3 years ago
Amie
Verified Buyer
“This dress was acceptable in style & design however because the dress material is rigid with no give in it when I tried it on I felt hemmed in.”
Helpful Report
Posted 3 years ago
Linda H
Verified Buyer
“Ordered two dresses the same size one fitted perfectly and ons didn’t so had to be returned Both dresses nice style and good quality material”
Helpful Report
Posted 3 years ago
Emma G
Verified Buyer
“This item is to big for my face”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Overall pleased. The website is so easy to use and the delivery was fast and efficient. I love my dresses BUT...I'd bought two (different variants of the Bella dress) because they were under the 'dresses with pockets' section on the website. They don't have pockets. It sounds like a small thing but that's why I bought them....a little disappointed that they are not as advertised.”
Helpful Report
Posted 3 years ago
Karen M
Verified Buyer
“Dress length guide's are very incorrect!”
Helpful Report
Posted 3 years ago
Fiona C
Verified Buyer
“The masks I received were good quality but I ordered 4 and received 3. I emailed about this but no response so far.”
Helpful Report
Posted 3 years ago
Hello Fiona, I can see this has since been resolved. Apologies for any inconvenience caused.
Posted 3 years ago
Anonymous
Verified Buyer
“The only downfall for me is that they are slightly too big and virtually cover my face. Will be fine if I don’t have to wear it for to long. Very pretty! Like all Lady V items are.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Plus size ALWAYS sells out, literally a minute after the email has been sent to say there is a sale. It is also pretty annoying that you can not filter search options on your phone when you go into the sale part of the website, you have to click on each dress, then pick the size and see if it is in stock.”
Helpful Report
Posted 3 years ago
Hello, I have passed this feedback onto our tech team to look into.
Posted 3 years ago
Nicola G
Verified Buyer
“Bought 3 dresses. The first did not do up at all but was the same size as I’d previously bought. The other two were the same size and style but again the sizing differed. This has been happening a lot recently, so disappointing. It feels that Lady V have substituted quality with quantity. Also, please please please can you add pockets to more of your styles!!!”
Helpful Report
Posted 3 years ago
Gisela R
Verified Buyer
“I have been a Lady V lover for many years now, and own waaaaayyyyy toooooo many of their dresses! (More than I will ever admit to my husband!) I do really love them, but unfortunately, the quality and design seems to be deteriorating somewhat, which is SUCH a shame. The label inside often does not match up to the actual composition of the fabric, and the sizing is completely off recently...I end up returning as many as I buy, and it's always a bit of a lottery if 3 different dresses in the SAME SIZE are going to fit! Lady V appear to have sacrificed quality for quantity, and instead of making dresses in lots of different colourways, they appear to be making lots of different styles in a few colourways...meaning that it's hard to find one I like, and that will fit. I wish they would just go back to a few designs, lots of patterns in those styles, and keep doing what they do best - making gorgeous dresses for gorgeous girls.”
Helpful Report
Posted 4 years ago
Linda B
Verified Buyer
“Beautiful dress and lovely material, sadly not true to size - after using the online chat and also the size guide, I ordered a size 14 when i am normally a 12 - the dress was still far too small and had to be returned, so have lost the £3.95 delivery charge. Would consider reordering a size 16 (!) if there was free delivery, but do not want to waste another £3.95 if it didn’t fit.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Yesterday received my order (delayed) covid-19, all over the world ... However it's a pretty dress not too impresive. I bought the dress for a wedding and it looked prettier online, belts should be a better quality (prior dress I bought had the same belt) and I had to kept fixing my belt, However, like how you answer to your customers online. What happened with kids dresses? Thank you, hope too see beautiful and different dresses ;-)”
Helpful Report
Posted 4 years ago
Lady Vintage Ltd is rated 4.8 based on 5,062 reviews
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