Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with overall service, reasonable price for caravan trade in, I think when buying a new caravan it should really come with a new battery as part of the deal, mine didn't which is a shame. Overall good service.”

Helpful Report

“Generally very pleased with the purchase and handover of our new Bailey 400-2, the latter especially was clear and comprehensive. Only downside was having to wait 2 months for caravan rather than the 2 weeks promised at purchase time. We enjoyed our days at the Wareham Forest site even though there was a lot to learn. Thanks to you all for getting us started with caravans we have definitely got the bug and are planning touring France next year.”

Helpful Report

“Overall good service with purchasing new caravan - dates for collecting it were kept to etc - however since then slow service with ordering a replacement front window screen because original has a ladder type fault. I phoned within a couple of days of purchasing caravan so around July 10th - and was told a new screen would be ordered, would be in around 28days and would be notified - having not heard I phoned and the person wasn't there so after a holiday I phoned again Aug 26th and was told it hadn't been ordered -something about having my old caravan under my correctly spelt surname Palmer - the new one is under mis spelt name Parmer - said couldn't find any record of the new one obv under Palmer - altho I am puzzled why I wasn't phoned ref the problem or why it wasn't ordered at the beginning?”

Helpful Report

“Friendly and helpfull staff , could have done with more practical instruction before we left for site although once on site we learnt over w/end about caravan and the practical aspects,as we had not been carvaning before .”

Helpful Report

Thank you for your kind feedback, if you require any assistance in the future don't hesitate to give us a call. Best Regards

“Good service, but bit slow informing us of delays in delivery , left wondering whats happening”

Helpful Report

Dear Mr and Mrs Davis, thank you for your kind feedback. This is an area that we are currently looking to improve. During the busiest couple of months of the year it is quite common for the exact build dates at the factory to change and often any updates would be superseded quite quickly which could lead to un-necessary confusion. However, we realise that it can be quite unnerving not to hear anything for a while and your feedback has been noted in aiding our resolution in this process. Thank you again for taking the time to provide valuable feedback and we all hope you are enjoying your new caravan :-) Warmest Regards

“Our new Bailey orion caravan is very good , towed for the first time it was easy to handle and the space inside the van for a smaller van is very good. We bought a 430/4 4 berth small van but lots of storage, just what we wanted. Les the salesman was very helpful and overall everyone at lady bailey looked after us.”

Helpful Report

Thank you very much for your kind feedback, we are glad to hear that you are enjoying your Orion! Hope you have a wonderful season in it. Kind Regards

“Great deal! Caravan well prepared”

Helpful Report

Thank you for your feedback, it is much appreciated.

“I would just like to say if you want to buy a caravan then deal with Les Cutler he knows his job very well and a very fair man couldn't fault him one bit”

Helpful Report

Thank you for your review, it is much appreciated.

“We were given a fair price for our old caravan and found all the staff very helpful. We found a high standard of service and are extremely pleased with our Unicorn Cadiz.”

Helpful Report

Thank you for your review, it is much appreciated.

Lady Bailey Caravans is rated 4.8 based on 594 reviews