Lady Bailey Caravans Reviews

4.75 Rating 404 Reviews
96 %
of reviewers recommend Lady Bailey Caravans
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Lady Bailey Caravans Reviews
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Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch

Anonymous
Anonymous  // 01/01/2019
The staff are friendly and the price of the van was the best I found
Thay sort out a couple of nights on a local site well worth the drive from near Manchester
We are very impressed with the knowledge and helpfulness of everyone we came across. The whole team helped and advised us in a very professional manner. The caravan we purchased is more than living up to our expectations & the small problems we have encountered have been dealt with in a very efficient and prompt manner. Would highly recommend Lady Bailey Caravans to anyone. David P.
Very good service excellent handover, very knowledgable staff
We received our caravan as agreed and was very pleased with the information on our to operate the caravan.
A very helpful team with the ordering and handover process.
Small problem with caravan, dealt with efficiently & effectively at my convenience.
We were very disappointed when we collected new van that we were expected to take the promised two nights at wareham forest camp site that day. This was not explained to us by the salesman when we purchased the van. How we were expected to transport all of our equipment, plus bedding and clothes in our car I do not know. Our presumption was that we would be able to take up the offer at a time that suited us.
On a more positive note, we were very impressed by the handover. Everything was explained to us in a very thorough manner by a very knowledgeable person. Perhaps you could pass on our thanks and let him know that the "toaster friendly " smoke alarm does its job.

Regards Dave and Isabel Score


Above issues dealt with rapidly and effectively. Many thanks. Dave and Isabel
Hi Mr and Mrs Score, thank you very much for the positive feedback and we have passed on your thanks to all the team. We are very sorry that the 2 night situation was not properly explained at the time, our policy recently changed and you must have been caught in the middle. We have put a note on your account and if you give us a call when you'd like to take the 2 night stay we'd be happy to honour this for you. Thanks again, all the team at Lady Bailey
The team were really helpful, pleasant to deal with and professional. The caravan was ready and service as promised and the hand over from Nigel was brilliant - well done - My only reservation was the standard of pre-sale cleaning could have been better e.g flies still lying on the vent insect nets, the table storage well not cleaned of insects lying in there.
A fantastic all round experience from Lady Bailey caravans. The sale and handover process was really thorough and although we are experienced caravanners we still found it extremely useful. Thank you to all the team for the help in finding a great caravan.
have already sent a review in today
We have been going to Baileys for several years and have had nothing but excellent treatment... Always service with a smile with a cuppa as you walk through the door.. Simon always has the patience to run through all details and practical advise. We would not go anywhere else. Well done Baileys..
Charlie & Carol 😀👍
Very professional good service. excellent product.
Having viewed the Pegasus Grand Messina at the Caravan show rather than committing decided to have a search on the internet which was where I found Lady Bailey. Offered a competitive price on existing van and new van was £1,500 cheaper than any deal I had previously found. Handover was seamless with Les sorting out the paperwork and Nigel providing a very thorough guide of new van. Long way to go from Staffs but eased by the complimentary 2 night stay at Wareham Forrest in case of any issues and to try out the new van. No hesitation in recommending, great deal, great service.
We were delighted with our experience in dealing with Lady Bailey, from our initial enquiry through to the handover of our new Bailey Cartagena. The whole sale process was handled remotely via phone/email, and they were professionally set up to manage all the sales documents. The handover was very informative and thorough. And so far we’ve been delighted with our new van.
Good service very helpful staff
Very good service from buying our new caravan to the delivery and handover. Everything was explained by Les and Alan and the whole procedure was made very easy for us as customers. Well done to all at Lady Bailey Caravans.
Very helpful and very friendly imprest with the service
excellent deal by lady bailey, Les the sales person was very good .
A very professional handover of my new unicorn . The sales staff (Les and Nigel) were excellent in explaining the complex aspects of the functionality of the caravans equipment. The caravan had been prepared very well and we have no qualms in recommending Lady Bailey .
Fantastic service great team and a special thank you to les
Lady Bailey Caravans is rated 4.75 based on 404 reviews