Lady Bailey Caravans Reviews

4.75 Rating 379 Reviews
95% of reviewers recommend Lady Bailey Caravans
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Phone:
01258 880786

Email:
hello@ladybailey.co.uk

Location:
Lady Bailey ParkWinterborne Whitechurch

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver, Courier
on-time delivery
100%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
"The staff could not have been more courteous or helpful during the handover of the two caravans we were trading in and explaining the workings of our new Bailey Unicorn Vigo. Shortly after leaving we had a problem, of our own making, and LadyBailey were absolutely wonderful in recovering and repairing the caravan. My partner and I cannot sing their praises too loudly ... an absolutely wonderful company and a joy to deal with."
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"Extremely helpful all the way through the process of purchasing our new caravan. A sense of humour and quality of information and expertise was much appreciated. Thank you all."
"Very pleased with the way we were looked after and with the handover of the new caravan ."
"First class service from the moment we arrived to pick up our caravan This is the second van we have purchased from Lady Bailey and would highly recommend them to anyone Simon was very patient and took us through every aspect of the new vans workings"
"The entire process, from initial enquiry through to taking delivery of our new caravan, has been first class. All the team involved have been very helpful with special mention to Simon in sales. The hand over process conducted by Nigel was fantastic and i can honestly say there wasn't anything i needed to ask about as Nigel covered everything in an informative and interesting way. Thank you all. Regards Nigel and Claire Parker"
"Had a great week away in our new caravan thanks for getting it already so fast and a special thanks to The man for showing us around all the new features that our new van has he was great this made the sale and our first holiday well worth it"
"Caravan purchased and delivered locally. Very happy with van and service."
"Very helpful staff, nothing was too much trouble from start to finish of our purchase."
"The whole team were very obliging, polite & helpful throughout our caravan change. The handover process was very thorough and informative and we would recommend your service and support to anyone and will be using you again."
"Excellent customer interface. After a short introduction and finding our needs, we were shown to a few caravans and offered a brief summary. After that, we were left to look in any caravan we wanted for as long as we wanted. So refreshing not to have a sales person constantly on your shoulder. Felt valued as a customer."
"This is the first time I have dealt with Lady Bailey Caravans. I found them very friendly and approachable and the deal (new caravan and trade-in) was very competitive. I would definitely deal with them again and would highly recommend them."
"Second time we've used LadyBailey & again, we've been very happy with the products & service. Very helpful, good prices & would recommend them to anyone."
"We found the team excellent, from our first contact with sales to the handover of our van. If you are looking for a first time purchase or a trade then I suggest you at least have a word with them, I don’t think you will be disappointed."
"Start to finish, excellent service. Right from a welcome coffee, to Simon's guiding us out of that tight turning. Delighted with this our 2nd purchase from Ladybailey. Well worth the journey. Allan and Norma. West Lothian"
"I already have read their website"
"Great Service from the team at Lady Bailey, second caravan I have bought from them."
"The salesman Les was excellent no pressure to buy, we were left alone to make up our own minds which is a rarity. The Caravan was ready to collect on time, and the hand over was in depth and informative. all in all a very good experience from start to finish."
"We part exchanged for a new caravan. The sales team were patient throughout the process. In particularly, Les on sales and Nigel for his knowledge and advice during a demo tow and handover. Our thanks to all concerned."
"We purchased our first ever caravan from Ladybailey in May. The service they gave from start to finish has been first class. Les the salesman left us in peace to look over the caravan and there was no hard sales pitch from him (although he held firm during price negotiations!). Nigel did a thorough hand over and we left confident we could set up and operate everything at our complimentary two night stay at Wareham Forest. When heading home we found we had a problem with our towbar electrics and, even though it was absolutely not related to the caravan, their service team went out of their way to try to resolve the issue for us. The lady in the shop (sorry, didn’t catch her name) was also very friendly, reassuring and helpful. Overall, a great team who do the company proud. We would highly recommend this Ladybailey and would definitely buy from them again in future."
"Comprehensive handover, now enjoying a couple of inclusive days in the Wareham forest. Found a couple of small niggling features with the model. I will address these direct to Bailey"
Lady Bailey Caravans is rated 4.75 based on 379 reviews