Lady Bailey Caravans Reviews

4.75 Rating 406 Reviews
96 %
of reviewers recommend Lady Bailey Caravans
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Lady Bailey Caravans Reviews
Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch

Anonymous
Anonymous  // 01/01/2019
Start to finish, excellent service. Right from a welcome coffee, to Simon's guiding us out of that tight turning. Delighted with this our 2nd purchase from Ladybailey. Well worth the journey. Allan and Norma. West Lothian
I already have read their website
Great Service from the team at Lady Bailey, second caravan I have bought from them.
Not happy sink in toilet leaking cosmetic bags wet again, I thought it was are cosmetic leaking, no it the sink, not connected properly .
Hi Mrs Green, apologies for the unfortunate warranty issue you have experienced, I understand that the service department have resolved the leak with a new tap now and we hope that you enjoy the caravan from here on in. Thank you for the feedback.
The salesman Les was excellent no pressure to buy, we were left alone to make up our own minds which is a rarity.
The Caravan was ready to collect on time, and the hand over was in depth and informative. all in all a very good experience from start to finish.
We feel that our custom was not of such importance but rather another sale
On the day of collection it appeared rushed I appreciate we were late due to traffic although we left with plenty of time on our hands
On paying the final balance this also appeared rushed with the comment of “right you us some money “ not is everything alright shall we go through the paperwork
We spent £22000 on a new caravan but it would appear this is just a sale for Lady Bailey
Sadly there are some faults which I would have thought would have been picked up on the PDI oh well another trip back to deliver it for repairs
So come on Lady Bailey a little more courtesy a few more smiles and thank you’s
Hi Mr Phipps, thank you for your feedback. Please be assured we value each and every customer. We are very sorry that you feel you were rushed, this was not our intention and we try to allocate a full 2 hour window for all collections. Apologies that we haven't got it quite right this time and thank you for letting us know.
We part exchanged for a new caravan. The sales team were patient throughout the process. In particularly, Les on sales and Nigel for his knowledge and advice during a demo tow and handover.
Our thanks to all concerned.
We purchased our first ever caravan from Ladybailey in May. The service they gave from start to finish has been first class. Les the salesman left us in peace to look over the caravan and there was no hard sales pitch from him (although he held firm during price negotiations!). Nigel did a thorough hand over and we left confident we could set up and operate everything at our complimentary two night stay at Wareham Forest. When heading home we found we had a problem with our towbar electrics and, even though it was absolutely not related to the caravan, their service team went out of their way to try to resolve the issue for us. The lady in the shop (sorry, didn’t catch her name) was also very friendly, reassuring and helpful. Overall, a great team who do the company proud. We would highly recommend this Ladybailey and would definitely buy from them again in future.
Comprehensive handover, now enjoying a couple of inclusive days in the Wareham forest. Found a couple of small niggling features with the model. I will address these direct to Bailey
Both Simon and Nigel were very helpful and a pleasure to do business with,Nigel very informative in demonstrating caravan features, had slight issue with new caravan water pump, they sent an engineer out who sorted fault immediately, would highly recommend to anyone looking for a new or used caravan
The customer service provided by Les and Nigel was second to none. I can thoroughly recommend Lady Bailey for your caravan needs.
Outstanding service from
ALL the staff at Lady Bailey everyone advises kindly, they are full of knowledge and share so openly, I am new to caravanning and was helped above, beyond my expectations.... Well done to everyone at Lady Bailey..
Excellent service and support. Simon was a knowledgeable and informative salesman. Nigel, who did the caravan handover, was patient, understanding and was able to help us get to grips with many of the new and innovative features of our new caravan. We would certainly recommend Lady Bailey Caravans. The Walkers.
Good service from salesman to man in the shop to hand over one small problem first time out internal roof lining keeps coming down and a problem with internal pump told to ring workshop
We cannot fault the service and support shown by Lady Bailey Caravans. From selection of a caravan, payment and collection the whole process was faultless. We would recommend Lady Bailey Caravans to anyone.
It was a pleasure doing business with them. A very smooth operation from start to finish.
The staff were very helpful when we were just looking and there was no pressure. Once we had decided to buy the level of service we recieved was excellent.
Happy with the caravan,service brilliant,we had a few issues but not anything mager and will be sorted by lady bailey.we might buy another caravan.
We found all the staff very helpful when we bought our second hand
caravan. Les was efficient in the sale along with his occasional jokes. The changeover was easy and Nigel excelled himself with the way he went into every detail of the new caravan - nothing was too much trouble. Although we did not make use of the 2 nights at Wareham Forest, when we did go away for 2 weeks we found no issues. We would highly recommend Lady Bailey Caravans.
thanks to all at ladybailey for your excellent service and help we had a great weekend at wareham forest
Lady Bailey Caravans is rated 4.75 based on 406 reviews