Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.51

4.5 Rating 1,187 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery - great experience all round. Definitely recommended.”

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Posted 5 years ago

“Excellent product. Really appreciated the opportunity to check technical drawings ahead of manufacture.”

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Posted 5 years ago

“Website easy to use. Good product and good competitive price. Delivered on time. Can’t ask for more really. Will recommend.”

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Posted 5 years ago

“Great Service”

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Posted 5 years ago

“Easy to deal with. No issues at all.”

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Posted 5 years ago

“Very good and accurate information on website. Order arrived quickly”

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Posted 5 years ago

“Good quality and good delivery”

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Posted 5 years ago

“My order of a telescopic ladder was delivered quickly and I found the item quality very good. I was concerned about part of the installation instructions but on contacting Ladderstore it was quickly and amicably solved. Ladderstore is a company that considers its customers important. recommended.”

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Posted 5 years ago

“Hook for loft hatch pole delivered promptly.”

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Posted 5 years ago

“Quick delivery, no issues at all and ladder is exactly as described”

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Posted 5 years ago

“Excellent job”

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Posted 5 years ago

“Very good prompt service item well packaged no complaints”

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Posted 5 years ago

Thank you for taking the time to leave a review. I'm glad to hear you received your item in good time. Should you ever need anything in future please do not hesitate to get in touch. Kind Regards Ladderstore

Posted 5 years ago

“Good price, excellent service and delivery time”

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Posted 5 years ago

Good Afternoon, Thank you very much for taking the time to leave a review. I'm glad you are happy with the service provided by Ladderstore. Kind Regards Ladderstore

Posted 5 years ago

“Great service, fast and efficient with a user friendly website”

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Posted 5 years ago

Good Afternoon, Thank you for your review. We do try to keep the website updated with as much information as we can and make sure it is as easy for your customers to use as possible. I'm glad you were pleased with the service overall. Kind Regards Ladderstore

Posted 5 years ago

“Very pleased with the ladder, strong and stable.”

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Posted 5 years ago

Hi Joyce, We are glad to hear you are happy with the item you ordered. Kind Regards Ladderstore

Posted 5 years ago

“Ordered Sunday night. Arrived Thursday morning fantastic service will order again”

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Posted 5 years ago

Hi There, Thank you very much for your positive review. We are glad to hear you are happy with the service and look forward to solving any access issues you may have in future. Kind Regards Ladderstore

Posted 5 years ago

“The ladder was delivered in good time, and has proved to be as useful and versatile as I'd expected. Quality is excellent, and it's been easier than I expected to customise and use.”

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Posted 5 years ago

Good Afternoon, Thank you for your review. I'm glad we got it delivered in good time. The Little Giant ladders are an excellent product and I'm pleased to hear it's the right product for you. Kind Regards Ladderstore

Posted 5 years ago

“Item as described, and of good quality. Shipped to a mainland address of a friend without complication, before I picked it up and took it off to Orkney”

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Posted 5 years ago

Good Morning Andy, We are glad to hear we were able to organise shipping for you and you got it over to Orkney without issue. Should you ever need anything else please don't hesitate to get in touch! Kind Regards Ladderstore

Posted 5 years ago

“Excellent website, plenty of choice and quick delivery.”

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Posted 5 years ago

Good Morning, Thank you for your review. We do always endeavour to keep our website up to date with the best product offering we can. We are glad you found what you needed. Kind Regards Ladderstore

Posted 5 years ago

“Ladder store has a large variety of ladders with a clear website that makes ordering very easy.”

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Posted 5 years ago

Good Morning, I'm happy to hear you found it easy to find what you were looking for with ease. My colleague works hard to keep the website as user-friendly as possible so I'm sure he will be pleased to read your review! Kind Regards Ladderstore

Posted 5 years ago

Ladderstore is rated 4.5 based on 1,187 reviews