Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.51

4.5 Rating 1,187 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service well done”

Helpful Report

Posted 5 years ago

Good Morning Richard, Thanks for your review. I'm glad to hear you are happy with the service Ladderstore provided. Kind Regards Ladderstore

Posted 5 years ago

“Quality trade ladders @ an excellent price with a prompt delivery”

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Posted 5 years ago

Good Morning Tony, Thank you for leaving us a review. We are glad you got what you were looking for. Kind Regards Ladderstore

Posted 5 years ago

“Very good & prompt service.”

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Posted 5 years ago

Good Afternoon, Thank you for your review. We are glad you are happy with your order. Kind Regards Ladderstore

Posted 5 years ago

“The boss of ladder store went out of his way to ensure we had our product on time”

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Posted 5 years ago

Hi Citi Group, I'm glad to hear we were able to get your product to you within the timeframe required. Should you ever need anything in future please do not hesitate to get in touch. Kind Regards Ladderstore

Posted 5 years ago

“Nice product and quick delivery - what is not to like The price was a little more than I wanted to pay but the chosen ladder was perfect for the limited loft entrance space that we have”

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Posted 5 years ago

Hi Graham, I'm glad you are happy with the loft ladder you ordered. They are a really good product for smaller loft spaces so I'm pleased to hear you went for the right one! Kind Regards Ladderstore

Posted 5 years ago

“great service will definitely use again!”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for leaving us a review. Happy to hear you were pleased with the service. Next time you need anything, let us know! Kind Regards Ladderstore

Posted 5 years ago

“Very pleased. Quick delivery, good price and very happy with the quality. What more can I say? Well done.”

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Posted 5 years ago

Hi There, Thank you for your review. It is always nice to hear when we are doing things well and I'm pleased to hear you are happy with the product you received. Kind Regards Ladderstore

Posted 5 years ago

“Very attentive and knowledgeable staff. I was advised what would work best for my requirements and it arrived within 2 days of ordering it!”

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Posted 5 years ago

“Ladder as described arrived on time”

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Posted 5 years ago

Thank you for taking the time to leave a review. I'm glad you are happy with the service provided by Ladderstore Kind Regards Ladderstore

Posted 5 years ago

“I received the parts quickly, ordering process was smooth and the parts were high quality so very pleased. I would highly recommend this company.”

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Posted 5 years ago

Thank you very much Nicola for taking the time the leave us a review. I'm glad to hear the ordering process was smooth and you are happy with the parts you received. Kind Regards Ladderstore

Posted 5 years ago

“Very efficient and friendly company”

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Posted 5 years ago

Hi Dennis, Thank you for leaving a review. We are pleased to read you are happy with the service received. Kind Regards Ladderstore.

Posted 5 years ago

“Product as ordered was delivered on time and in good condition”

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Posted 5 years ago

Thank you for leaving us a review. I'm glad you found what you needed and received it in good time. Kind Regards Ladderstore

Posted 5 years ago

“David very helpful, would definitely recommend”

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Posted 5 years ago

Thank you for your review. I'm sure David will be pleased to hear that and I shall pass your comments on. Kind Regards Ladderstore

Posted 5 years ago

“Ordered loft hatch hinges. They fitted exactly and of good quality . They arrived before the date they were expected.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for your review. I'm glad we got the parts to you in good time and they were correct for the job. Kind Regards Ladderstore

Posted 5 years ago

“A colleague ordered the ladders for one of our customers. I was impressed on the professionalism of the Company together with the fact that I was kept informed all the way to delivery when a signature was sent to me.”

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Posted 5 years ago

Thank you for your lovely review. We do try our best to keep our customers in the loop throughout the order process where we can. Kind Regards Ladderstore

Posted 5 years ago

“Excellent service would highly recommend. Would certainly use this company again, Thank you”

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Posted 5 years ago

Good Afternoon, Thank you for taking the time to review us. We are pleased that you are happy with the team and the service you received. Kind Regards Ladderstore

Posted 5 years ago

“After delivery of the exact bracket I needed for my loft ladder I was really please with the service & delivery time. Would buy from again”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for taking the time to leave a review and we are pleased that your order went smoothly. Kind Regards Ladderstore

Posted 5 years ago

“Part ordered exactly matched what I was looking for. Good info on website and prompt delivery.”

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Posted 5 years ago

Good Afternoon, Thank you for your review. We are glad you found what you were looking for. Kind Regards Ladderstore

Posted 5 years ago

“Very helpful, sourced a spare part for an existing ladder and fast, cost effective delivery of 2 new step ladders”

Helpful Report

Posted 5 years ago

Thank you for your review. We are glad the team were able to source the correct part for you and got it to you efficiently. Kind Regards Ladderstore

Posted 5 years ago

“Extremely helpful staff. Prompt and efficient service.”

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Posted 5 years ago

Good Afternoon, Thank you for taking the time to review us. We are pleased that you are happy with the team and the service you received. Kind Regards Ladderstore

Posted 5 years ago

Ladderstore is rated 4.5 based on 1,187 reviews