Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.51

4.5 Rating 1,187 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Write Your review

Tell us how Ladderstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service received ladder within a short timeframe of placing order. Construction of ladder is first class easy to handle more than adequate for the job.”

Helpful Report

Posted 4 years ago

Thank you for your order and your feedback. Happy to know the quality of the product exceeds your expectations. :)

Posted 4 years ago

“Very pleased with the ladder. I bought it for my 80 year old father, it’s very sturdy and gives him confidence if he does need to climb. The steps are plenty wide enough and the tool tray on top is very useful.”

Helpful Report

Posted 4 years ago

Thanks for your order John and it's great to hear the product you ordered served its purpose. Please let us know if we can be of further help.

Posted 4 years ago

“Very easy to order products. Arrived in said window, Products very well made and in good condition. I will be using your site again soon, Thankyou.”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave us a review Kevin and thank you for choosing us. Should you need any help or advice on your next order don't hesitate to get in touch.

Posted 4 years ago

“Good level of service. Youngmans 8 step ladder is an excellent piece of kit. Arrived in good order and quick time. Thanks.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, glad your order arrived in good time and you're happy with the Youngman Stepladder. Thanks again for your support.

Posted 4 years ago

“Quick efficient service would recommend.”

Helpful Report

Posted 4 years ago

Thank you for your review :)

Posted 4 years ago

“Prompt delivery and very pleased with service. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for sharing your experience with Ladderstore and for your support.

Posted 4 years ago

“I wasn't too sure which ladder to buy to reach my guttering so the team helped me pick the right one. Combined with the standoff it meant for stable working at height.”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave us a review Andy and glad we could help solve your problem. Hope the job in hand goes well and stay safe, should you need any further advice don't hesitate to pick up the phone.

Posted 4 years ago

“The ladderstore were amazing they looked after me really well I had made the wrong purchased .They sorted out a replacement With no fuss and at speed . I can’t recommend them enough .”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience, things don't always go as smoothly as we like, but glad we managed to get the replacement sorted for you quickly.

Posted 4 years ago

“good value ladders & delivered as promised”

Helpful Report

Posted 4 years ago

Thanks for leaving us a review Robert and thank you for your feedback!

Posted 4 years ago

“Excellent ladder, first class help from phone staff 🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 years ago

Thank you for the kind words, should you need any more assistance don't hesitate to get back in touch.

Posted 4 years ago

“Good service. Very good delivery. Ordered in an afternoon and it was delivered a.m. the next day.”

Helpful Report

Posted 4 years ago

Thank you for your review Melvyn, should you need any help or advice in the future you know where we are.

Posted 4 years ago

“Good website, plenty of information to make an informed selection. Easy to order and prompt delivery. Did not need to communicate with the company (below).”

Helpful Report

Posted 4 years ago

Thanks for the great feedback Nicholas, happy to hear the website was easy enough to navigate and find exactly what you wanted.

Posted 4 years ago

“Brilliant just what i wonted ,great service also many thanks Des”

Helpful Report

Posted 4 years ago

Thanks for the review Des. Much appreciated.

Posted 4 years ago

“Good quality steps came in time, second pair form this company first 6 years ago still in good order”

Helpful Report

Posted 4 years ago

Thanks for coming back to us for your second set of ladders and for your kind words.

Posted 4 years ago

“Excellent, professional process throughout. Loft hatch looks great and so easy to install”

Helpful Report

Posted 4 years ago

“Arrived swiftly and the Lyte step ladders are very good quality. Every home should have some 👍🏻😁”

Helpful Report

Posted 4 years ago

Thanks for the review Noelle and good to know you're happy with the quality of your product.

Posted 4 years ago

“Really great product with great advice as well. Very pleased indeed and while a ladder isn’t something I buy regularly when I do need one I know where to go. Many thanks.”

Helpful Report

Posted 4 years ago

Thank you for your kind words Simon and taking the time to leave us a review. Your ladder should last you many many years to come however it's great to know you'll come back to us should you have any further issues when working at height.

Posted 4 years ago

“Exactly what I was looking for to tag my school ladders”

Helpful Report

Posted 4 years ago

Thank you for taking the time to review us. The Ladder Log system really is a handy tool for checking damages and defects. Head over to our website and you'll find some handy guides and free printable sheets to help with your inspections in the download section of the Ladder Log Product.

Posted 4 years ago

“Bob on for loft ladder spares. Arrived quickly tha' knows!”

Helpful Report

Posted 4 years ago

Thanks for your review John, it's great to hear how quickly you received your spare parts.

Posted 4 years ago

“I received a first class service from Ladderstore, I will use again”

Helpful Report

Posted 4 years ago

Thank you for your review Leithan, it's great to know you were happy with our service and look forward to assisting in the future.

Posted 4 years ago

Ladderstore is rated 4.5 based on 1,187 reviews