Ladderstore Reviews

Name: Ladderstore
Address: 130 Aztec West,, Park Avenue, Almondsbury, Almondsbury, Bristol
Rating: 4.52

4.5 Rating 1,227 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01746 866309

Email:

Customerservices@ladderstore.com

Location:

130 Aztec West,, Park Avenue, Almondsbury,
Almondsbury
Bristol
BS32 4UB

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Ladderstore 5 star review on 18th February 2026

Gary Hill

Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I’d used Ladderstore. I initially placed an order online for an extendable ladder, which unfortunately became out of stock. They chased around and found an better alternative, more expensive, but agreed to sell it at the lower price of the previous one with stock issues. They were very helpful, pleasant and efficient. A good company, who I would recommend.”

Helpful Report

Posted 5 years ago

Good Morning Christopher, thank you for your review. We try to keep our website up to date in regards to stock and many apologies this was not the case on your order. With that said it's great to know you were happy with the alternative and thank you for your order and recommendation.

Posted 5 years ago

“Good price for a good quality ladder”

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Posted 5 years ago

Great to hear you are happy with the product quality and the price, thank you for leaving us a review Neil.

Posted 5 years ago

“Excellent all round service, will definitely recommend.”

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Posted 5 years ago

Thank you for your recommendation, should you need anything else in the future you know where we are.

Posted 5 years ago

“Exactly what I wanted at a good price. Very speedy delivery and well packed.”

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Posted 5 years ago

Thanks for leaving us a review Hellen. We try to offer the best service possible at the most competitive price and happy this is what you experienced from us.

Posted 5 years ago

“Great product, great price, delivered on time”

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Posted 5 years ago

Thanks for your review Frances, happy to hear you are happy with the product you ordered and the service you received.

Posted 5 years ago

“Excellent service. Delivered next day to Scotland.”

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Posted 5 years ago

Thank you for leaving a review John!

Posted 5 years ago

“Excellent product. Excellent price. Excellent service. Highly recommended company.”

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Posted 5 years ago

Thank you for your review Mike, glad to hear everything is excellent :)

Posted 5 years ago

“Delivered in time. Product great quality.”

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Posted 5 years ago

Thank you for taking the time to leave us a review Graham, lovely to hear you are happy with the product you ordered

Posted 5 years ago

“You have a good selection of quantity ladders at a fair price with a quick delivery time. Excellent”

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Posted 5 years ago

Thank you for the kind words guys, we try to offer a good range of products for our customers and be as price competitive as possible so this is great feedback to receive.

Posted 5 years ago

“Good quality products & reliable, prompt service”

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Posted 5 years ago

Thank you for taking the time to leave us a review and it' s great to hear you are happy with both our service and product offering

Posted 5 years ago

“Great company to deal with very prompt replies”

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Posted 5 years ago

Thank you for sharing your kind feedback Jason, you know where we are should you need further help or advice.

Posted 5 years ago

“Great ladders would highly recommend. Ladderstore were really helpful would definitely use them again”

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Posted 5 years ago

Thank you for leaving us a review, happy to learn you'd recommend us and should you need anything else in future please don't hesitate to get in touch.

Posted 5 years ago

“Really pleased with the set of ladders. would like to say a big thank you to Gareth in customer services had a few Queries which he Helped me with in order to get the right set of ladders. Extremely helpful and easy to deal with thank you ladder a store.”

Helpful Report

Posted 5 years ago

Hi David, thank you so much for the kind words. We'll pass on your thanks to Gareth and we are happy to know you are pleased with both the service and product you received. Thank you again for your order.

Posted 5 years ago

“Good service, item went missing in post, after contacting ladderstore, item was replaced straight away.”

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Posted 5 years ago

Thank you for your review Roger, sometimes not everything goes to plan but we are happy to have got a replacement to you in a timely manner.

Posted 5 years ago

“Great service, product exceeded expectations and has has plenty of use.”

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Posted 5 years ago

Thank you for taking the time to leave us a review Martin, we are happy that the product exceeded your expectations, should you have any further requirements please don't hesitate to get in touch.

Posted 5 years ago

“Kept me in the loop with delivery”

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Posted 5 years ago

Thank you for your review and your order Steven.

Posted 5 years ago

“Ladder was a good price and delivery was arranged quickly”

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Posted 5 years ago

Thank you for the review Angela. We try and be as competitive on price as we can and it's great to hear you're happy with the price and the speed of delivery.

Posted 5 years ago

“Great service. My ladder arrived damaged and was uplifted and replaced very quickly. No hassle whatsoever.”

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Posted 5 years ago

Thank you for the review Peter, we know it can be frustrating when couriers damage items in transit and we can only apologise for this. We always try and resolve matters like this as soon as possible and glad to hear you are happy with the service you recieved.

Posted 5 years ago

“Service and online ordering straight forward and parcel arrived as expected.”

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Posted 5 years ago

Thanks for taking the time to leave us a review Keith. It's also nice to know our customers find our website straightforward to use and have the information needed to make a purchase. Thank you for your order.

Posted 5 years ago

“My loft ladder had been installed for a number of years now and I started experiencing problems with the loft hatch key sticking. Not only did Ladderstore have the key, they also had the whole assembly for that specific hatch door. A prompt service and all now working as new, thank, much appreciated.”

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Posted 5 years ago

Thank you for taking the time to leave us a review Cameron and we are glad to have been of assistance. Spare parts can sometimes be hard to come by and it can be frustrating when you have to replace a full unit for the sake of a small component. Please let us know should you require any other spare parts in the future.

Posted 5 years ago

Ladderstore is rated 4.5 based on 1,227 reviews