Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 1,215 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Write Your review

Tell us how Ladderstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ladderstore 5 star review on 18th February 2026

Gary Hill

Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service and good product”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review Elaine, we are happy to learn you received good service and are happy with the product you purchased.

Posted 4 years ago

“Very helpful,arrived very quickly”

Helpful Report

Posted 5 years ago

Thank you for your kind words and 5 star review Alistair. Glad we could help and get your product to you quickly.

Posted 4 years ago

“Prompt and efficient service, I would not hesitate to order from Ladderstore again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review Adam. Lovely to hear that you'd not hesitate in buying from us again, should there be anything else we can help with please get in touch.

Posted 4 years ago

“Great service !!”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review Daniel!

Posted 4 years ago

“I have used the Ladderstore for a number of year now and have always had expellant service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review and for the continued support over the years. Should you need any help or advice in the future you know where to find us!

Posted 4 years ago

“Easy to deal with a no excellent service”

Helpful Report

Posted 5 years ago

Thanks for your review William and for your feedback around our service.

Posted 4 years ago

“Very good service on time.very easy to use. Would buy again from you. Regards Mark”

Helpful Report

Posted 5 years ago

Thanks for your review Mark. Great to hear that you'd buy from us again, should you need anything else in the future you know where we are.

Posted 4 years ago

“Fantastic value, quick delivery. Definitely recommend”

Helpful Report

Posted 5 years ago

Thanks for leaving us a review Nigel and thank you for your recommendation.

Posted 4 years ago

“Good quality product and very competitive prices comparing to others but have to wait a while for the delivery.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review Barry. We'd like to apologise for the delay to your delivery but it's great to hear you are happy with the price and the quality of the product.

Posted 4 years ago

“Excellent service, quick response to placing the order and delivery within 2-3 days as advised.”

Helpful Report

Posted 5 years ago

Thanks for sharing your experience of ordering from us William. It's great to hear you are happy with our service and communications, thank you for your order.

Posted 4 years ago

“Great prices, quick delivery and excellent service”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review Elisabeth, happy to hear you are happy with our pricing, delivery times and service.

Posted 4 years ago

“This was the first time I’d used Ladderstore. I initially placed an order online for an extendable ladder, which unfortunately became out of stock. They chased around and found an better alternative, more expensive, but agreed to sell it at the lower price of the previous one with stock issues. They were very helpful, pleasant and efficient. A good company, who I would recommend.”

Helpful Report

Posted 5 years ago

Good Morning Christopher, thank you for your review. We try to keep our website up to date in regards to stock and many apologies this was not the case on your order. With that said it's great to know you were happy with the alternative and thank you for your order and recommendation.

Posted 4 years ago

“Good price for a good quality ladder”

Helpful Report

Posted 5 years ago

Great to hear you are happy with the product quality and the price, thank you for leaving us a review Neil.

Posted 4 years ago

“Excellent all round service, will definitely recommend.”

Helpful Report

Posted 5 years ago

Thank you for your recommendation, should you need anything else in the future you know where we are.

Posted 4 years ago

“Exactly what I wanted at a good price. Very speedy delivery and well packed.”

Helpful Report

Posted 5 years ago

Thanks for leaving us a review Hellen. We try to offer the best service possible at the most competitive price and happy this is what you experienced from us.

Posted 4 years ago

“Great product, great price, delivered on time”

Helpful Report

Posted 5 years ago

Thanks for your review Frances, happy to hear you are happy with the product you ordered and the service you received.

Posted 4 years ago

“Excellent service. Delivered next day to Scotland.”

Helpful Report

Posted 5 years ago

Thank you for leaving a review John!

Posted 4 years ago

“Excellent product. Excellent price. Excellent service. Highly recommended company.”

Helpful Report

Posted 5 years ago

Thank you for your review Mike, glad to hear everything is excellent :)

Posted 4 years ago

“Delivered in time. Product great quality.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review Graham, lovely to hear you are happy with the product you ordered

Posted 4 years ago

“You have a good selection of quantity ladders at a fair price with a quick delivery time. Excellent”

Helpful Report

Posted 5 years ago

Thank you for the kind words guys, we try to offer a good range of products for our customers and be as price competitive as possible so this is great feedback to receive.

Posted 4 years ago

Ladderstore is rated 4.5 based on 1,215 reviews