KLG Rutland Reviews

Name: KLG Rutland
Address: Queens Road East, Beeston., Nottingham
Rating: 4.83

4.8 Rating 683 Reviews

97 %

of reviewers recommend KLG Rutland

Company Reviews

Metrics

Info

4.8

Based on 683 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01159 22 11 55

Email:

reception@klg.co.uk

Location:

Queens Road East, Beeston.
Nottingham
NG9 2FD

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KLG Rutland 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from KLG Rutland Windows. This is the 2nd time ive used this company and would highly recommend.”

KLG Rutland 4 star review on 30th March 2021

Helpful Report

“Fitted the windows very well and cleared up and left no mess. Decent windows. No face masks worn”

Helpful Report

Dear Mr & Mrs Forsdick Thank you for your positive review and for bringing the this Covid secure issue to our attention. All our appointments and installation are screened and carried out in a Covid secure manner with social distancing paramount in all installations. The fitter in question is no longer with the business and further training and COVID-19 secure communications have been put in place. Regards KLG Rutland

“The windows we have had from KLG on two separate occasions are first class and look stunning. We have had 2 different types of blinds in the glass and the first lot were brilliant but the second lot not quite as good (New supplier). KLG are very busy and it does take a while to get your product made and fitted but it is worth the wait. Highly recommended. Adrian & Theresa Newton”

Helpful Report

“Very pleased with the new roof”

Helpful Report

“Having now had KLG fitted to our last two homes on the recommendation of a friend we are very pleased with the whole experience from sale to after sale will definitely consider them next time”

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“They gave clear explanations throughout and stuck to the agreed timetable. I am pleased with the work which was done and that it enhances my property.”

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“A reliable efficient service providing good quality merchandise.”

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“I am well satisfied with the door and the fitting, however, I am not completely happy with the salesperson. When asked about a reduction in the quote due to some minor electrical adjustments he stated that he had words with his "manager" who I was told stated that no reduction could be made due to the electrics would cost. But NO I had to arrange a company to do this work and I had to pay the bill.”

Helpful Report

Dear Mr Cartledge Thank you for your order, we are pleased that you are happy with your door. Unfortunately, we are not alarm engineers and as such are unable to change sensor types as advised on your survey. We do apologise for any inconvenience cased. Regards KLG Rutland

“The sales person gave some good advice 're the door and colour. The joiner fitted the door very quickly and efficiently. Looking forward to winter with this new front door”

Helpful Report

“Overall the product was very attractive and workmanship good. Their showroom staff were supportive. Our only disappointment was that we felt that we didn't really get the exact type of door lock that we wanted and was told that it was too late to change it as the door would have to be remade. that kind of dampen our excitement with still a lovely door. Everton and Maxine”

Helpful Report

“Very professional done on time had a couple of leaks on roof quickly rectified.”

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“Sale staff helpful and knowledgeable. Th fitter was excellent, very friendly and did a great job, finishing the fitting to a great standard.”

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“The finished installation is now faultless, the door was installed quickly, but confusion about making good a gap in the plaster left the door unfinished for another 24 hours. But credit where credit is due, they remedied the error immediately. A very impressive solution to an oversight, thank you fora great job.”

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“Great door and service, if a little on the expensive side”

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“very happy with our door.and the price we paid.helpful sales person at the showrooms.would use again”

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“salesman said it would take 5to6weeks but it took 12weeks.But very pleased with the look of the door and the young man that fittered was very pleasent and got on with his job”

Helpful Report

Thank for your kind review, we will pass your comments on to our colleagues. Apologies for the additional time it took to to install your door from that which had originally been quoted. We have had an extremely successful year and initially were unable to recruit the quality of tradesmen we required to maintain our high standards. This lead to some delays, to ensure we compete a good standard of workmanship, but we have now dealt with these issues and are back to our normal installation times of 6-8 weeks. Once again apologies for the delay.

“Very satisfied with the product fitted with the least of fuss”

Helpful Report

“By selling us Windows at a good competative price. By agreeing to replace kichen door handle that has a chip on it”